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    • last data update: 2011/10/15, 10:33

    Website loading time

    during the test: 1.52 s

    cable connection (average): 1.61 s

    DSL connection (average): 1.7 s

    modem (average): 6.5 s

    HTTP headers

    HTTP/1.1 302 Redirect

    Content-Type: text/html; charset=UTF-8

    Location: http://www.responsetek.com/

    Server: Microsoft-IIS/7.0

    X-Powered-By: ASP.NET

    Date: Sat, 15 Oct 2011 17:33:00 GMT

    Connection: close

    Content-Length: 150

    Set-Cookie: BIGipServerRESPONSETEK-WWW-HTTP=2198466570.20480.0000; path=/

    HTTP/1.1 302 Object moved

    Cache-Control: private

    Content-Length: 157

    Content-Type: text/html

    Location: http://www.responsetek.com/index.asp

    Server: Microsoft-IIS/6.0

    X-Powered-By: ASP.NET

    Set-Cookie: ASPSESSIONIDAAQAAABT=NDPHJAOAANAAKKJKNBACIAPF; path=/

    Date: Sat, 15 Oct 2011 17:33:00 GMT

    Connection: close

    Set-Cookie: BIGipServerRESPONSETEK-WWW-HTTP=503967754.20480.0000; path=/

    HTTP/1.1 200 OK

    Cache-Control: private

    Content-Length: 35716

    Content-Type: text/html

    Server: Microsoft-IIS/7.0

    Set-Cookie: ASPSESSIONIDQAQSSDQR=NBMJBAOAMJGNKMFLMCMGBFHJ; path=/

    X-Powered-By: ASP.NET

    Date: Sat, 15 Oct 2011 17:33:00 GMT

    Connection: close

    Set-Cookie: BIGipServerRESPONSETEK-WWW-HTTP=2198466570.20480.0000; path=/

    Information about DNS servers

    responsetek.comSOAns1.roundheaven.netdnsadm.fusepoint.com124575012516384 2048 1048576 2560 IN 7200
    responsetek.comMX10mx1.emailsrvr.comIN7200
    responsetek.comMX20mx2.emailsrvr.comIN7200
    responsetek.comA64.254.151.17IN7200
    responsetek.comTXTv=spf1 ip4:96.49.128.134 ip4:216.176.48.132 ip4:64.254.144.134 ip4:64.254.144.136 ip4:207.200.141.238 ip4:72.35.10.151 a mx a:hermes.responsetek.com ip4:208.175.67.36 a mx a:herald.responsetek.com include:emailsrvr.com ?allArrayIN3600
    responsetek.comNSns1.roundheaven.netIN7200
    responsetek.comNSns2.roundheaven.netIN7200

    Received from the first DNS server

    Request to the server "responsetek.com"
    You used the following DNS server:
    DNS Name: ns1.roundheaven.net
    DNS Server Address: 64.254.144.133#53
    DNS server aliases:

    HEADER opcode: REQUEST, status: NOERROR, id: 34076
    flag: qr aa rd REQUEST: 1, ANSWER: 7, AUTHORITY: 0, ADDITIONAL: 2

    REQUEST SECTION:
    responsetek.com. IN ANY

    ANSWER SECTION:
    responsetek.com. 7200 IN SOA ns1.roundheaven.net. dnsadm.fusepoint.com. 1245750125 16384 2048 1048576 2560
    responsetek.com. 7200 IN NS ns1.roundheaven.net.
    responsetek.com. 7200 IN NS ns2.roundheaven.net.
    responsetek.com. 7200 IN MX 20 mx2.emailsrvr.com.
    responsetek.com. 7200 IN MX 10 mx1.emailsrvr.com.
    responsetek.com. 7200 IN A 64.254.151.17
    responsetek.com. 3600 IN TXT "v=spf1 ip4:96.49.128.134 ip4:216.176.48.132 ip4:64.254.144.134 ip4:64.254.144.136 ip4:207.200.141.238 ip4:72.35.10.151 a mx a:hermes.responsetek.com ip4:208.175.67.36 a mx a:herald.responsetek.com include:emailsrvr.com ?all"

    SECTION NOTES:
    ns1.roundheaven.net. 7200 IN A 64.254.144.133
    ns2.roundheaven.net. 7200 IN A 216.176.48.136

    Received 471 bytes from address 64.254.144.133#53 in 99 ms

    Received from the second DNS server

    Request to the server "responsetek.com"
    You used the following DNS server:
    DNS Name: ns2.roundheaven.net
    DNS Server Address: 216.176.48.136#53
    DNS server aliases:

    HEADER opcode: REQUEST, status: NOERROR, id: 5244
    flag: qr aa rd REQUEST: 1, ANSWER: 7, AUTHORITY: 0, ADDITIONAL: 2

    REQUEST SECTION:
    responsetek.com. IN ANY

    ANSWER SECTION:
    responsetek.com. 3600 IN TXT "v=spf1 ip4:96.49.128.134 ip4:216.176.48.132 ip4:64.254.144.134 ip4:64.254.144.136 ip4:207.200.141.238 ip4:72.35.10.151 a mx a:hermes.responsetek.com ip4:208.175.67.36 a mx a:herald.responsetek.com include:emailsrvr.com ?all"
    responsetek.com. 7200 IN A 64.254.151.17
    responsetek.com. 7200 IN MX 20 mx2.emailsrvr.com.
    responsetek.com. 7200 IN MX 10 mx1.emailsrvr.com.
    responsetek.com. 7200 IN NS ns1.roundheaven.net.
    responsetek.com. 7200 IN NS ns2.roundheaven.net.
    responsetek.com. 7200 IN SOA ns1.roundheaven.net. dnsadm.fusepoint.com. 1245750125 16384 2048 1048576 2560

    SECTION NOTES:
    ns1.roundheaven.net. 7200 IN A 64.254.144.133
    ns2.roundheaven.net. 7200 IN A 216.176.48.136

    Received 471 bytes from address 216.176.48.136#53 in 20 ms

    Subdomains (the first 50)

    Typos (misspells)

    eesponsetek.com
    desponsetek.com
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    respojsetek.com    		respohsetek.com
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    esponsetek.com    		rsponsetek.com
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    ersponsetek.com
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    resopnsetek.com
    respnosetek.com
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    responsteek.com
    responseetk.com
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    rresponsetek.com
    reesponsetek.com
    ressponsetek.com
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    responnsetek.com
    responssetek.com
    responseetek.com
    responsettek.com
    responseteek.com
    responsetekk.com

    Location

    IP: 64.254.151.17

    continent: NA, country: Canada (CAN), city: Mississauga

    Website value

    rank in the traffic statistics:

    There is not enough data to estimate website value.

    Basic information

    website build using CSS

    code weight: 34.88 KB

    text per all code ratio: 19 %

    title: Customer Feedback | Customer Experience | ResponseTek

    description: Click here for the ultimate in customer feedback and customer experience solutions, including enterprise feedback management, customer service feedback and survey software

    keywords: Customer feedback, customer experience, customer service feedback, call center survey, call center feedback, increase customer satisfaction, feedback management

    encoding: ISO-8859-1

    language: en-us

    Website code analysis

    one word phrases repeated minimum three times

    two word phrases repeated minimum three times

    three word phrases repeated minimum three times

    B tags

    News:

    U tags

    I tags

    images

    file namealternative text
    logo_responsetek_customer_feedback.gifcustomer feedback ResponseTek
    1.jpg
    4.jpgMulti-Channel Feedback
    3.jpgResponseTek Market Research
    1-thumbnail.pngResponseTek Feedback Management
    4-thumbnail.pngResponseTek:CEM Interactive Model
    3-thumbnail.pngResponseTek Customer - HSBC
    listening-platform.pngResponseTek Customer - Barclays
    market-research.pngResponseTek Customer - AON
    feedback-management.pngResponseTek Customer - TalkTalk
    partnership-synovate-logos.jpgResponseTek Customer - Rogers
    explore-cem.pngResponseTek Customer - Kabel Deutschland
    downloads.pngRequest More Information or Schedule a Demo
    customerlogo_hsbc.gifLatest News and Events
    logo_barclays.jpgWhy Customer Experience Management
    customerlogo_aon.gifFacebook
    talktalk-logo.gifTwitter
    logo_rogers.gifLinkedin
    kabel_deutschland.pngYouTube
    request-demo.gifSyed
    blog-icon.pngShow Sitemap
    CEM.gifProvide your Feedback
    facebook.png
    twitter.png
    linkedin.png
    Youtube-icon.png
    bullet_arrow_dwn.gif
    btn_ReqMoreInfo.gif
    ProvideFeedback.gif

    headers

    H1

    Listen More.

    Spend Less.

    Learn Faster.

    Explore CEM in Action

    Download Best Practices Whitepaper

    Our Clients

    H2

    Multi-Channel Feedback

    Market Research Evolved

    Fully Integrated Platform

    ResponseTek Interactive Model

    How to Improve Call Center Quality Using Voice of the Customer

    H3

    Multi-Channel Feedback

    Market Research Evolved

    Fully Integrated Platform

    ResponseTek Interactive Model

    How to Improve Call Center Quality Using Voice of the Customer

    H4

    H5

    H6

    internal links

    addressanchor text
    /customer feedback ResponseTek
    https://emanager.responsetek.com/V2CEM/authenticate.aspxClient Login
    /cem-products.aspProducts
    /cem-solutions.aspSolutions
    /responsetek-cem.aspTechnology
    /services-overview.aspServices
    /our-clients.aspSuccess Stories
    #FAQ
    /company.aspAbout Us
    /contact.aspContact Us
    cem-products.aspimg
    cem-market-research.aspimg
    enterprise-feedback-management.aspimg
    /multi-channel-collection.aspMulti-Channel Feedback
    /multi-channel-collection.aspMulti-Channel Feedback
    multi-channel-collection.aspLearn More
    /cem-market-research.aspResponseTek Market Research
    /cem-market-research.aspMarket Research Evolved
    cem-market-research.aspLearn More
    /cem-platform.aspResponseTek Feedback Management
    /cem-platform.aspFully Integrated Platform
    cem-platform.aspLearn More
    press/pr1108-ResponseTek-Synovate-announce-agreement.aspRead more
    explore-CEM.aspResponseTek:CEM Interactive Model
    explore-CEM.aspExplore CEM in Action
    explore-CEM.aspResponseTek Interactive Model
    explore-CEM.aspExplore how ResponseTek:CEM can create a central voice of customer listening platform integrated throughout your organization.
    http://mtc.responsetek.com/MTC_Common/mtcURLSrv.aspx?ID=10209&Key=C8F28431-D918-40A1-B176-7AB601342C5C&URLID=4784&mtcPromotion=12491img
    http://mtc.responsetek.com/MTC_Common/mtcURLSrv.aspx?ID=10209&Key=C8F28431-D918-40A1-B176-7AB601342C5C&URLID=4784&mtcPromotion=12491Download Best Practices Whitepaper
    http://mtc.responsetek.com/MTC_Common/mtcURLSrv.aspx?ID=10209&Key=C8F28431-D918-40A1-B176-7AB601342C5C&URLID=4784&mtcPromotion=12491How to Improve Call Center Quality Using Voice of the Customer
    http://mtc.responsetek.com/MTC_Common/mtcURLSrv.aspx?ID=10209&Key=C8F28431-D918-40A1-B176-7AB601342C5C&URLID=4784&mtcPromotion=12491Learn about best practices in leveraging the Voice of the Customer in continuous improvement programs to increase loyalty and bottom line results.
    customer-hsbc.aspResponseTek Customer - HSBC
    our-clients.aspResponseTek Customer - Barclays
    customer-aon.aspResponseTek Customer - AON
    our-clients.aspResponseTek Customer - TalkTalk
    our-clients.aspResponseTek Customer - Rogers
    our-clients.aspResponseTek Customer - Kabel Deutschland
    more-request.asp?KeepThis=true&TB_iframe=true&height=450&width=600Request More Information or Schedule a Demo
    news.aspLatest News and Events
    customer-feedback-experience-management.aspWhy Customer Experience Management
    /cem-products.aspProducts
    /cem-products.aspProducts Overview
    /enterprise-feedback-management.aspFeedback Management
    /web-feedback.aspWeb Feedback
    /retail-feedback.aspRetail Feedback
    /mobile-feedback.aspMobile Feedback
    /call-center-feedback.aspCall Center Feedback
    /event-feedback.aspEvent Feedback
    /employee-feedback.aspEmployee Feedback
    /compliance-feedback.aspCompliance Feedback
    knowledge-base.aspKnowledge Management
    /customer-self-service.aspCustomer Self-Service
    /agent-knowledge-base.aspAgent Knowledge Base
    /employee-knowledge-base.aspEmployee Knowledge Base
    /cem-market-research.aspMarket Research
    /web-survey-research.aspWeb Surveys
    /phone-surveys-research.aspPhone Surveys
    /mobile-surveys.aspMobile Surveys
    /employee-surveys.aspEmployee Surveys
    /customer-panels.aspCustomer Panels
    /cem-media-Monitoring.aspMedia Monitoring
    /cem-solutions.aspSolutions
    /cem-solutions.aspSolutions Overview
    /cem-automotive.aspAutomotive
    /cem-banking.aspBanking
    /cem-contact-centers.aspContact Centers
    /cem-government.aspGovernment
    /cem-insurance.aspInsurance
    /cem-travel-tourism.aspTravel
    /cem-telecommunications.aspTelecommunications
    /cem-retail-solutions.aspRetail
    /cem-wealth-management.aspWealth Management
    /NPS-solutions.aspNet Promoter Programs
    /responsetek-cem.aspTechnology
    /responsetek-cem.aspOverview
    /cem-platform.aspResponseTek:CEM
    /multi-channel-collection.aspMulti-channel Collection
    /cem-automated-monitoring.aspAutomated Monitoring
    /cem-organizational-distribution.aspOrganizational Distribution
    /cem-dashboards.aspDashboards & Scorecards
    /cem-analytics.aspAnalytics
    /cem-workflow.aspWorkflow & Communication
    /cem-survey-management.aspSurvey Management
    /product-technology-enterprise-integration.aspEnterprise Integration
    /Best-in-Class.aspBest-in-Class Technology
    /security-infrastructure.aspPerformance & Security
    /software-as-a-service.aspSoftware-as-a-Service
    /services-overview.aspServices
    /services-overview.aspServices Overview
    /program-management.aspProgram Design & Management
    /Data-analysis.aspReporting & Data Analysis
    /services-training-support.aspSupport & Training
    /consulting-services.aspStrategic Consulting Services
    /customer-feedback-experience-management.aspWhy CEM
    /customer-feedback-experience-management.aspWhy Customer Experience Matters
    /explore-CEM.aspExplore CEM in Action
    /shift.aspManage the Shift
    /cem-benefits.aspThe Value of CEM
    /customer-advocacy.aspCustomer Advocacy
    /voice-of-the-customer.aspVoice of the Customer
    /business-intelligence.aspActionable Business Intelligence
    /best-practices.aspBest Practices
    /our-clients.asppSuccess Stories
    /our-clients.aspOur Clients
    /awards-recognition.aspAwards and Recognition
    /resource-center.aspResponseTek Library
    /company.aspAbout Us
    /company.aspCompany Overview
    /company-leadership.aspManagement Team
    /partner-program.aspPartner Program
    /careers.aspCareers
    /contact.aspContact Us
    #Terms of Use
    #Privacy Policy
    /media/Media Room
    /media/Media Room
    /news.aspNews & Events
    /more-request.asp?KeepThis=true&TB_iframe=true&height=450&width=600Request More Information
    /careers.aspCareers
    /media/Media Room
    /news.aspNews and Events
    #Sitemap
    #Terms of Use
    #Privacy Policy
    /more-request.asp?KeepThis=true&TB_iframe=true&height=450&width=600img
    javascript:RTeSurvey(Provide your Feedback

    external links

    addressanchor text
    http://syedhasan.typepad.com/Syed's Blog
    http://www.facebook.com/ResponseTekFacebook
    http://twitter.com/responsetekTwitter
    http://www.linkedin.com/company/responsetekLinkedin
    http://www.youtube.com/responsetek/YouTube
    http://syedhasan.typepad.com/Syed