last data update: 2011/10/14, 12:52

Website loading time

during the test: 0.65 s

cable connection (average): 0.72 s

DSL connection (average): 0.78 s

modem (average): 4.31 s

HTTP headers

Information about DNS servers

mycusthelp.netSOAns0.dnsmadeeasy.comdns.dnsmadeeasy.com200801010543200 3600 1209600 180 IN 43200
mycusthelp.netMX10sgma1.webqa.netIN1800
mycusthelp.netA208.78.169.134IN1800
mycusthelp.netNSns3.dnsmadeeasy.comIN43200
mycusthelp.netNSns2.dnsmadeeasy.comIN43200
mycusthelp.netNSns1.dnsmadeeasy.comIN43200
mycusthelp.netNSns0.dnsmadeeasy.comIN43200
mycusthelp.netNSns4.dnsmadeeasy.comIN43200

Received from the first DNS server

Request to the server "mycusthelp.net"
You used the following DNS server:
DNS Name: ns3.dnsmadeeasy.com
DNS Server Address: 208.80.125.2#53
DNS server aliases:

HEADER opcode: REQUEST, status: NOERROR, id: 5807
flag: qr aa rd REQUEST: 1, ANSWER: 8, AUTHORITY: 0, ADDITIONAL: 0

REQUEST SECTION:
mycusthelp.net. IN ANY

ANSWER SECTION:
mycusthelp.net. 86400 IN NS ns3.dnsmadeeasy.com.
mycusthelp.net. 86400 IN NS ns1.dnsmadeeasy.com.
mycusthelp.net. 86400 IN NS ns0.dnsmadeeasy.com.
mycusthelp.net. 86400 IN NS ns4.dnsmadeeasy.com.
mycusthelp.net. 86400 IN NS ns2.dnsmadeeasy.com.
mycusthelp.net. 1800 IN A 208.78.169.134
mycusthelp.net. 1800 IN MX 10 sgma1.webqa.net.
mycusthelp.net. 86400 IN SOA ns0.dnsmadeeasy.com. dns.dnsmadeeasy.com. 2008010105 43200 3600 1209600 180

Received 221 bytes from address 208.80.125.2#53 in 6 ms

Received from the second DNS server

Request to the server "mycusthelp.net"
You used the following DNS server:
DNS Name: ns2.dnsmadeeasy.com
DNS Server Address: 208.80.126.2#53
DNS server aliases:

HEADER opcode: REQUEST, status: NOERROR, id: 64330
flag: qr aa rd REQUEST: 1, ANSWER: 8, AUTHORITY: 0, ADDITIONAL: 0

REQUEST SECTION:
mycusthelp.net. IN ANY

ANSWER SECTION:
mycusthelp.net. 86400 IN NS ns4.dnsmadeeasy.com.
mycusthelp.net. 86400 IN NS ns0.dnsmadeeasy.com.
mycusthelp.net. 86400 IN NS ns2.dnsmadeeasy.com.
mycusthelp.net. 86400 IN NS ns1.dnsmadeeasy.com.
mycusthelp.net. 86400 IN NS ns3.dnsmadeeasy.com.
mycusthelp.net. 1800 IN A 208.78.169.134
mycusthelp.net. 1800 IN MX 10 sgma1.webqa.net.
mycusthelp.net. 86400 IN SOA ns0.dnsmadeeasy.com. dns.dnsmadeeasy.com. 2008010105 43200 3600 1209600 180

Received 221 bytes from address 208.80.126.2#53 in 22 ms

Subdomains (the first 50)

Typos (misspells)

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Location

IP: 208.78.169.134

continent: NA, country: United States (USA), city: Woodridge

Website value

rank in the traffic statistics: 1 898 363

There is not enough data to estimate website value.

Basic information

website build using CSS

code weight: 25.59 KB

text per all code ratio: 25 %

title: WebQA, Inc. - The Bridge to Your Customers

description: Choose WebQA, the e-service offering that manages all interactions between you and your customers to improve the quality and consistency of your customer service across all delivery channels. Deploying WebQA provides you with the immediate benefit of being able to gauge customers' concerns and interests. So you can consistently improve your communications with the people that matter most.

keywords: Knowledgebase, Customer Service Software, online customer service software, Siebel integration, CRM ondemand, CRM, Citizen Request Management, Service Requests, GovQA, Constituent tracking, 311, 3-1-1, student response, edqa

encoding: utf-8

language: en

Website code analysis

one word phrases repeated minimum three times

two word phrases repeated minimum three times

three word phrases repeated minimum three times

B tags

February 10 Press Release:

  Welcoming over 15 clients into OCT., including:

U tags

I tags

images

file namealternative text
Web QA Logo
Bookmark and Share
EdQA
GovQA
BizQA
Oracle
Daystar
City Sourced
Custom Faqs
Biz

headers

H1

H2

H3

H4

H5

H6

internal links

addressanchor text
Web QA Logo
Home
Channels
Phone
Voice Mail
Interactive Voice
Branded Website
Email / Chat
Walk-In
Tools
Information Center
Service Center
Communication Center
Collaboration Center
Payment Center
Hosted: Optional Live Support Integration
Applications
Customer Care
Case Management
Community Development
Economic Development
IT Help Desk
Internal Support
Join a Webinar
Schedule A Demo
Ask Us
About Us
About Us
Leadership
Press Releases
Contact Us
Contact Us
Join a Webinar
Login for Support
Schedule a Demo
EdQA
GovQA
BizQA
Clients
Partners
Communities
Datasheets
Support
GovQA Customer Support
BizQA Customer Support
EdQA Customer Support
Home
About Us
Contact Us
Privacy Policy

external links

addressanchor text
Oracle Support
Take A Tour
Take A Tour
Datasheets
Bookmark and Share
img
WebQA Acquires Interest in FOIA Systems
San Antonio, TX
Allegheny County, PA
Escambia County, FL
Naperville, IL
Olympia, WA
Plymouth, MI
Carleton University
Simon Fraser University
Thompson Rivers University
University of British Columbia
GovCommunity