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givainc.com
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last data update: 2011/10/17, 14:24
Website loading time
during the test: 1.18 s
cable connection (average): 1.24 s
DSL connection (average): 1.3 s
modem (average): 4.45 s
HTTP headers
HTTP/1.1 301 Moved Permanently
Content-Type: text/html; charset=UTF-8
Location: http://www.givainc.com/
Server: Microsoft-IIS/7.0
X-Powered-By: ASP.NET
Date: Mon, 17 Oct 2011 21:24:05 GMT
Connection: close
Content-Length: 146
HTTP/1.1 200 OK
Content-Type: text/html
Last-Modified: Wed, 19 Jan 2011 22:59:59 GMT
Accept-Ranges: bytes
ETag: "801b1982cb8cb1:0"
Server: Microsoft-IIS/7.0
X-Powered-By: ASP.NET
Date: Mon, 17 Oct 2011 21:24:05 GMT
Connection: close
Content-Length: 23427
Information about DNS servers
| givainc.com | TXT | v=spf1 a mx/24 ip4:63.134.207.1/24 ip4:216.119.112.189 -all | Array | IN | 3600 |
| givainc.com | MX | 0 | maila15.webcontrolcenter.com | IN | 3600 |
| givainc.com | SOA | ns1.webcontrolcenter.com | administrator.webcontrolcenter.com | 12 | 900 600 86400 3600 IN 3600 |
| givainc.com | A | 216.119.99.187 | IN | 3600 | |
| givainc.com | NS | ns2.webcontrolcenter.com | IN | 3600 | |
| givainc.com | NS | ns1.webcontrolcenter.com | IN | 3600 |
Received from the first DNS server
Request to the server "givainc.com"
You used the following DNS server:
DNS Name: ns2.webcontrolcenter.com
DNS Server Address: 216.119.106.3#53
DNS server aliases:
HEADER opcode: REQUEST, status: NOERROR, id: 36685
flag: qr aa rd REQUEST: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 3
REQUEST SECTION:
givainc.com. IN ANY
ANSWER SECTION:
givainc.com. 3600 IN A 216.119.99.187
givainc.com. 3600 IN NS ns2.webcontrolcenter.com.
givainc.com. 3600 IN NS ns1.webcontrolcenter.com.
givainc.com. 3600 IN SOA ns1.webcontrolcenter.com. administrator.webcontrolcenter.com. 12 900 600 86400 3600
givainc.com. 3600 IN MX 0 maila15.webcontrolcenter.com.
givainc.com. 3600 IN TXT "v=spf1 a mx/24 ip4:63.134.207.1/24 ip4:216.119.112.189 -all"
SECTION NOTES:
ns2.webcontrolcenter.com. 3600 IN A 216.119.106.3
ns1.webcontrolcenter.com. 3600 IN A 216.119.106.2
maila15.webcontrolcenter.com. 3600 IN A 216.119.106.131
Received 292 bytes from address 216.119.106.3#53 in 74 ms
Received from the second DNS server
Request to the server "givainc.com"
You used the following DNS server:
DNS Name: ns1.webcontrolcenter.com
DNS Server Address: 216.119.106.2#53
DNS server aliases:
HEADER opcode: REQUEST, status: NOERROR, id: 43142
flag: qr aa rd REQUEST: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 3
REQUEST SECTION:
givainc.com. IN ANY
ANSWER SECTION:
givainc.com. 3600 IN A 216.119.99.187
givainc.com. 3600 IN NS ns2.webcontrolcenter.com.
givainc.com. 3600 IN NS ns1.webcontrolcenter.com.
givainc.com. 3600 IN SOA ns1.webcontrolcenter.com. administrator.webcontrolcenter.com. 12 900 600 86400 3600
givainc.com. 3600 IN MX 0 maila15.webcontrolcenter.com.
givainc.com. 3600 IN TXT "v=spf1 a mx/24 ip4:63.134.207.1/24 ip4:216.119.112.189 -all"
SECTION NOTES:
ns2.webcontrolcenter.com. 3600 IN A 216.119.106.3
ns1.webcontrolcenter.com. 3600 IN A 216.119.106.2
maila15.webcontrolcenter.com. 3600 IN A 216.119.106.131
Received 292 bytes from address 216.119.106.2#53 in 74 ms
Subdomains (the first 50)
Typos (misspells)
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Location
IP: 216.119.99.187
continent: NA, country: United States (USA), city: Phoenix
Website value
rank in the traffic statistics:
There is not enough data to estimate website value.
Basic information
website build using CSS
code weight: 22.88 KB
text per all code ratio: 22 %
title: Hosted Customer Service, Help Desk & Call Center Software | Giva
description: On Demand Software from Giva, Leading Provider of Customer Service and Support, Help Desk, and More.
keywords: IT Service Management, IT Help Desk, Help Desk, Help Desk Outsourcing, Help Desk Application, Help Desk Software, Help Desk Solution, Call Center, Request Management, Service Management, Customer Support, Customer Support Application, Customer Support Solution, Customer Support Software, Customer Service, Customer Service Application, Customer Service Solution, Customer Service Software, Knowledge Management, Knowledgebase, Knowledgebase Solution, Knowledgebase Software, Knowledgebase Application, Help Desk Best Practices, Change Management, IT Change Management, Change Management Application, Change Management Solution, Change Management Software, Configuration Management, Best Practices, Customer Satisfaction, Hosted Solution, Web-Based, Root Cause Analysis, SLA Compliance, Real-Time Reporting, First-Call Resolution, Sales Desk, Service Desk, Service Request, SOX Compliance, Sarbanes-Oxley Compliance
encoding: utf-8
language: English
Website code analysis
one word phrases repeated minimum three times
two word phrases repeated minimum three times
three word phrases repeated minimum three times
B tags
U tags
I tags
images
| file name | alternative text |
|---|---|
| pt245.gif | |
| pt150.gif | Giva – Web-native IT Help Desk, Customer Service, Knowledge Management, IT Change Management, Service Request, and Sales Request Solutions |
| logo.giva.gif | Giva Service Management Suite |
| hm_spl.pt1-1.jpg | Giva Service Management Suite™ |
| hm_spl.pt2-2.gif | Experience the Giva Dashboard - Take the Tour! |
| tour.png | Needs Analysis Tool |
| cn_sbar_ntool-4.gif | Download Needs Analysis Tool |
| btn_download_up.gif | Compare Vendors Tool |
| cn_sbar_vtool-4.gif | Download Vendor Evaluation Tool |
| p?c1=2&c2=7519576&c3=&c4=&c5=&c6=&c15=&cj=1 |
headers
H1
H2
The Giva Difference
Products
Industries
Customers
Company
Giva Customer Service & Help Desk Software
H3
The Giva Difference
Products
Industries
Customers
Company
Giva Customer Service & Help Desk Software
H4
H5
H6
internal links
| address | anchor text |
|---|---|
| index.htm | Giva – Web-native IT Help Desk, Customer Service, Knowledge Management, IT Change Management, Service Request, and Sales Request Solutions |
| index.htm | Home |
| about-contact.htm | Contact |
| giva-difference.htm | Overview |
| help-desk-dashboard-charts.htm | Dashboard |
| ../demos/eCS-B2B-CI/page19.htm | Custom Reporting |
| ../it-help-desk-reports-metrics-charts-graphs-kpi.htm | IT Help Desk Reports |
| ../customer-service-call-center-reports-metrics-charts-graphs-kpi.htm | Customer Service Reports |
| hosted-software-saas-tco.htm | Save Money with SaaS |
| services-hosting.htm | Application Hosting |
| software-overview.htm | Overview |
| help-desk-architecture.htm | Architecture |
| healthcare-it-help-desk-customer-service-saas.htm | Healthcare |
| law-firm-legal-help-desk-SaaS-software-upgrade-maintenance.htm | Legal |
| non-profit-it-help-desk-customer-service-saas.htm | Non-Profit |
| outsourcing-it-help-desk-outsource-technical-support-services.htm | Outsourced IT Help Desk |
| call-center-inbound-outsourcing-customer-service-outbound-support.htm | Outsourced Call Center |
| technology-it-help-desk-customer-service-saas.htm | Technology |
| customers-testimonials.htm | Testimonials |
| services-support.htm | Customer Support |
| about-giva.htm | About Giva |
| ./blog/ | Blog |
| ./labs/ | Giva Labs |
| about-faq.htm | FAQ |
| about-partners.htm | Partners |
| about-careers.htm | Careers |
| about-contact.htm | Contact |
| services-overview.htm | Professional Services |
| software-overview.htm | Giva Service Management Suite™ |
| software-overview.htm | Giva Service Management ™ Suite |
| help-desk-software.htm | IT Help Desk |
| customer-service-software.htm | Customer Service & Call Center |
| knowledge-base-software.htm | Knowledgebase Portal |
| change-management-software.htm | IT Change Management |
| service-desk-software.htm | Service Desk for employer/partner service requests |
| sales-marketing-software.htm | Sales Desk for field sales and marketing requests |
| giva-difference.htm | Learn More |
| help-desk-dashboard-charts.htm | Experience the Giva Dashboard - Take the Tour! |
| ./free-needs-assessment/index.htm | Needs Analysis Tool |
| ./free-needs-assessment/index.htm | Download Needs Analysis Tool |
| free-vendor-assessment/index.htm | Compare Vendors Tool |
| free-vendor-assessment/index.htm | Download Vendor Evaluation Tool |
| hosted-software-saas-tco.htm | No Upfront Costs — No servers, Software or IT resources |
| hosted-software-saas-tco.htm | Quick Setup & Maintenance Free |
| hosted-software-saas-tco.htm | Low TCO — Higher ROI vs. Purchasing and Maintaining Software |
| help-desk-dashboard-charts.htm | Dashboard with Charts, Metrics, Analytics |
| help-desk-customer-service-reports-metrics.htm | Pre-built & Customizable Real-time Reports |
| help-desk-dashboard-charts.htm | Dashboard |
| customer-service-metrics-analytics.htm | Business Analytics & Metrics |
| ./demos/eHD-manager/page3.htm | Real-time Reports |
| ./demos/eCS-B2B-CI/page19.htm | Custom Reporting |
| knowledge-base-software.htm | Self-Help Knowledge Base Portal |
| free-trial/index.htm | 30-Day Free Trial |
| free-needs-assessment/index.htm | Needs Assessment Tool |
| case-study/outsourced-help-desk-williams-lea.htm | Outsourced IT help desks |
| case-study/call-center-casio.htm | Outsourced customer service and support |
| case-study/customer-service-pcts.htm | High Technology IT help desks |
| case-study/law-firm-help-desk-schulte-roth.htm | Law Firm IT help desks |
| case-study/help-desk-russell-reynolds.htm | Professional Service IT help desks |
| case-study/call-center-casio.htm | Consumer electronics customer service |
| case-study/customer-service-virturad.htm | Healthcare IT help desks and customer service |
| help-desk-software.htm | Help Desk |
| customer-service-software.htm | Customer Service |
| knowledge-base-software.htm | Knowledge Base |
| asset-management-software.htm | Asset Management |
| change-management-software.htm | Change Management |
| service-desk-software.htm | Service Desk |
| sales-marketing-software.htm | Sales Service Desk |
| index.htm | Home |
| case-study/index.htm | Case Study |
| sales.htm | Sales |
| search.htm | Search |
| about-contact.htm | Contact |
| index.htm | Giva, Inc. |
| terms-of-use.htm | Terms of Use |
| privacy-policy.htm | Privacy Policy |
external links