domstat.net
customerservicezone.com
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last data update: 2012/07/29, 00:20
Website loading time
during the test: 0.15 s
cable connection (average): 0.22 s
DSL connection (average): 0.28 s
modem (average): 3.78 s
HTTP headers
HTTP/1.1 200 OK
Date: Sun, 29 Jul 2012 07:20:32 GMT
Server: Apache
Accept-Ranges: bytes
X-Powered-By: PleskLin
Content-Length: 25991
Connection: close
Content-Type: text/html; charset=utf-8
Information about DNS servers
| customerservicezone.com | A | 69.72.158.34 | IN | 43200 | |
| customerservicezone.com | SOA | ns.control-access14.com | ceo.work911.com | 1310688551 | 10800 3600 604800 10800 IN 43200 |
| customerservicezone.com | MX | 0 | mail.customerservicezone.com | IN | 43200 |
| customerservicezone.com | NS | ns.control-access14.com | IN | 43200 | |
| customerservicezone.com | NS | ns2.control-access14.com | IN | 43200 |
Received from the first DNS server
Request to the server "customerservicezone.com"
You used the following DNS server:
DNS Name: ns.control-access14.com
DNS Server Address: 95.211.9.55#53
DNS server aliases:
HEADER opcode: REQUEST, status: NOERROR, id: 20425
flag: qr aa rd REQUEST: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 1
REQUEST SECTION:
customerservicezone.com. IN ANY
ANSWER SECTION:
customerservicezone.com. 3600 IN A 50.57.205.238
customerservicezone.com. 3600 IN NS ns17.dns-shield.com.
customerservicezone.com. 3600 IN SOA ns17.dns-shield.com. postmaster.customerservicezone.com. 2012031501 86400 7200 604800 86400
customerservicezone.com. 3600 IN NS ns18.dns-shield.com.
ns18.dns-shield.com. 3600 IN A 95.211.9.46
ns17.dns-shield.com. 3600 IN A 95.211.9.41
SECTION NOTES:
ns18.dns-shield.com. 3600 IN A 95.211.9.41
Received 204 bytes from address 95.211.9.55#53 in 84 ms
Received from the second DNS server
Request to the server "customerservicezone.com"
You used the following DNS server:
DNS Name: ns2.control-access14.com
DNS Server Address: 95.211.9.55#53
DNS server aliases:
HEADER opcode: REQUEST, status: NOERROR, id: 8032
flag: qr aa rd REQUEST: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 1
REQUEST SECTION:
customerservicezone.com. IN ANY
ANSWER SECTION:
ns17.dns-shield.com. 3600 IN A 95.211.9.41
customerservicezone.com. 3600 IN A 50.57.205.238
customerservicezone.com. 3600 IN NS ns17.dns-shield.com.
customerservicezone.com. 3600 IN NS ns18.dns-shield.com.
customerservicezone.com. 3600 IN SOA ns17.dns-shield.com. postmaster.customerservicezone.com. 2012031501 86400 7200 604800 86400
ns18.dns-shield.com. 3600 IN A 95.211.9.46
SECTION NOTES:
ns18.dns-shield.com. 3600 IN A 95.211.9.41
Received 204 bytes from address 95.211.9.55#53 in 83 ms
Subdomains (the first 50)
| library |
Typos (misspells)
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Location
IP: 69.72.158.34
continent: NA, country: United States (USA), city: Clifton
Website value
rank in the traffic statistics: 1 181 275
There is not enough data to estimate website value.
Basic information
website build using CSS
code weight: 25.38 KB
text per all code ratio: 30 %
title: The Customer Service and Customer Experience Home Page
description:
keywords:
encoding: utf-8
language: en
Website code analysis
one word phrases repeated minimum three times
| Phrase | Quantity |
|---|---|
| Customer | 14 |
| Service | 13 |
| and | 8 |
| The | 4 |
| About | 4 |
| Bacal | 4 |
| For | 3 |
| Our | 3 |
| Management | 3 |
| Articles | 3 |
| Books | 3 |
two word phrases repeated minimum three times
| Phrase | Quantity |
|---|---|
| Customer Service | 13 |
| Service Books | 3 |
three word phrases repeated minimum three times
| Phrase | Quantity |
|---|---|
| Customer Service Books | 3 |
B tags
Defusing Hostile Customers Workbook For The Public Sector
U tags
I tags
images
| file name | alternative text |
|---|---|
| robertprofilesmallestteeny.gif | |
| androidicon25.jpg |
headers
H1
Customer Service Zone
The Customer Service Zone
Bacal on Customer Service
Free Customer Service Book Excerpts
Learn About Our Customer Service Seminars
The Best In The World Search Engine For Customer Service
The Customer Service Library
Even More
H2
By Bacal & Associates
The Free Resource Center For Learning How To Improve The Quality of Customer Interactions
H3
By Bacal & Associates
The Free Resource Center For Learning How To Improve The Quality of Customer Interactions
H4
Compiled and Written By Trainer, Author & Consultant Robert Bacal
H5
H6
internal links
| address | anchor text |
|---|---|
| aboutrobert.htm | About Us |
| http://customerservicezone.com | Home |
| trainingservices.htm | Seminars and Services |
| http://customerservicezone.com/aboutcompany.htm | About Bacal & Associates |
| http://customerservicezone.com/aboutrobert.htm | About Robert Bacal |
| speaking.htm | Keynotes |
| http://customerservicezone.com/trainingservices.htm | Defusing Hostile & Angry Customers |
| http://customerservicezone.com/trainingandcoaching.htm | Using Our Customer Service Books In Training and Customer Service Coaching |
| http://customerservicezone.com/angryexcerpts/index.htm | Browse Free Chapters From Our Customer Service Books |
| http://customerservicezone.com/customerserviceinterviews/index.htm | Never Ending Customer Service Interviews |
| customerserviceguest/index.htm | Guest Articles on Customer Service |
| http://library.customerservicezone.com/index.html | All About Customer Service |
| http://customerservicezone.com/faq/ | Customer Service |
| faq/index.htm | Frequently Asked Question About Customer Service Section |
| customerserviceinterviews/index.htm | Never Ending Customer Service Interviews Section |
| http://expert.customerservicezone.com/artcs/ | Free customer service excerpts are here. |
| semgovdefuse.htm | Defusing Hostile Customers Seminar For Government |
| semdefusing.htm | Defusing Angry Customers For Business and Non-Profits |
| semgroups.htm | Presenting To DIfficult and Hostile Groups |
| http://customerservicezone.com/searchwhole.htm | Our customer service search engine collects the best, hand picked, human picked sites that offer significant amounts of free material to improve customer service skills |
| http://library.customerservicezone.com | Go to the customer service library right now. |
| semgovdefuse.htm | Defusing Hostile and Difficult Customers For Government |
| semdefusing.htm | Dealing With Difficult and Angry Customers - For Profit and Non-Profits |
| semgroups.htm | Presenting/Speaking To Hostile and Resistant Groups (For Government) |
| speaking.htm | Keynotes and Conference Speaking |
| servicepricing.htm | Read About Our Flexible Pricing |
| sempastcustomers.htm | Our Past Customers |
| http://customerservicezone.com/news/ | News From the Customer Service World - Updated Regularly |
| http://customerservicezone.com/customerserviceinterviews/index.htm | The Customer Service Interviews |
| http://customerservicezone.com/faq/index.htm | Customer Service Q's & A's |
| http://library.customerservicezone.com | The Free Customer Service Library |
| http://customerservicezone.com/video/index.htm | Free Instructional Videos For Building Customer Service Skills |
| http://customerservicezone.com/quotes/index.htm | Unique Quotes About The World of Customer Service |
| http://customerservicezone.com/customerserviceguest/index.htm | Guest Customer Service Articles |
| http://customerservicezone.com/faq/index.htm | Main Page - General Customer Service Q & A |
| http://customerservicezone.com/faq/indexangrycustomers.htm | Customer Service Techniques & Skills For Difficult Customers |
| http://customerservicezone.com/faq/indexcorporate.htm | Improving Corporate Customer Service and Creating A Customer Service Culture |
| http://customerservicezone.com/faq/indexcrm.htm | Customer Relationship Management Concepts & Technology |
| http://customerservicezone.com/faq/indexcustomers.htm | Understanding Customers and Customer Psychology |
| http://customerservicezone.com/faq/indexfiringline.htm | For Employees On The Customer Service Firing Line |
| http://customerservicezone.com/faq/indexsocialmedia.htm | Social Media and Customer Service Questions and Answers |
| http://customerservicezone.com/news/customerhumor.php | Customer Service Humor - Laugh WIth Us |
| http://customerservicezone.com/news/sharearticles.php | Redistributable Customer Service Articles |
| http://customerservicezone.com/news/ | Customer Service News and Updates |
| mailto:ceo@work911.com | ceo@work911.com |
| aboutrobert.htm | About Us |
| mailto:ceo@work911.com | Contact Us |
external links
| address | anchor text |
|---|---|
| http://work911.com/wp/ | Blog |
| http://work911.com/privacy.htm | Privacy |
| http://bacalassociates.com | Store |
| http://work911.com/training2011.html | Training & Learning |
| http://work911.com/semcoop.htm | Reducing Conflict In The Workplace |
| http://work911.com/semgroup.htm | Presenting To Difficult and Resistant Groups |
| http://work911.com/consulting.htm | Consulting & Advisory Services |
| http://work911.com/servicedifferences.htm | How We Are Different |
| http://work911.com/books/index.htm | Publications |
| http://bacalassociates.com | Bacal's Customer Service Books |
| http://work911.com/products/i-defuse.htm | Defusing Hostile Customers Workbook |
| http://work911.com/products/ifitwasnt.htm | If It Wasn't For The Customers, I'd Really Like This Job |
| http://www.amazon.com/gp/product/0071745068/ref=as_li_ss_tl?ie=UTF8&tag=bacalassoci&linkCode=as2&camp=217145&creative=399369&creativeASIN=0071745068 | Perfect Phrases For Customer Service (McGraw-Hill) |
| http://work911.com/articles/index.htm | Articles By Robert Bacal |
| http://work911.com/articles/indexcustomerservice.htm | Robert's Customer Service Articles |
| http://articles911.com | Article Libraries |
| http://articles911.com | Careers, Jobs, and Work Success |
| http://leadertoday.org | The Leader Today Library |
| http://conflict911.com/resources/index.html | Conflict Management and Resolution |
| http://work911.com/planningmaster/ | Planning - Strategic, Business, Financial, Projects |
| http://performance-appraisals.org/appraisal-library/index.html | Performance Management |
| http://work911.com/communication/index.htm | FAQ's |
| http://work911.com/communication/index.htm | Communication |
| http://performance-appraisals.org/faq/index.htm | Performance Management and Appraisal |
| http://leadertoday.org/faq/index.htm | Leadership |
| http://performance-appraisals.org/learnto/disc.htm | Strategic, Financial and Career Planning |
| http://work911.com/guarantee.htm | Our Guarantee |
| http://work911.com/contact.htm | Contact |
| http://bacalassociates.com | WebStore |
| http://work911.com/articles/indexcustomerservice.htm | Articles section |
| http://www.amazon.com/gp/product/0071745068/ref=as_li_ss_tl?ie=UTF8&tag=bacalassoci&linkCode=as2&camp=217145&creative=399369&creativeASIN=0071745068 | Perfect Phrases For Customer Service (McGraw-Hill) |
| http://www.amazon.com/gp/product/1452803803/ref=as_li_ss_tl?ie=UTF8&tag=bacalassoci&linkCode=as2&camp=217145&creative=399373&creativeASIN=1452803803 | If It Wasn't For The Customers I'd Really Like This Job |
| http://www.amazon.com/gp/product/1450585744/ref=as_li_ss_tl?ie=UTF8&tag=bacalassoci&linkCode=as2&camp=217145&creative=399369&creativeASIN=1450585744 | Defusing Hostile Customers Workbook For The Public Sector |
| http://customerservicegov.com | Customer Service In Government - New for 2012 - For Those In Government Serving The Public |
| http://work911.com/articles/indexcustomerservice.htm | Customer Service Skill Articles |
| https://play.google.com/store/apps/details?id=com.andromo.dev44245.app46287&hl=en | img |
| http://work911.com/wp/ | Our Blog |
| http://www.justdreamweaver.com/dreamweaver-templates.html | Free Dreamweaver Templates |
| http://www.justdreamweaver.com/cheap-web-hosting.html | Web Hosting |