domstat.net
customermanagementiq.com
last data update: 2011/10/14, 00:03
Website loading time
during the test: 1.7 s
cable connection (average): 2.04 s
DSL connection (average): 2.38 s
modem (average): 20.45 s
HTTP headers
HTTP/1.1 301 Moved Permanently
Content-Type: text/html; charset=UTF-8
Location: http://www.customermanagementiq.com/
Server: Microsoft-IIS/7.5
X-Powered-By: ASP.NET
Date: Fri, 14 Oct 2011 07:02:49 GMT
Connection: close
Content-Length: 159
HTTP/1.1 200 OK
Content-Type: text/html; charset=UTF-8
Server: Microsoft-IIS/7.5
Set-Cookie: CFID=20691024;expires=Sun, 06-Oct-2041 07:02:51 GMT;path=/
Set-Cookie: CFTOKEN=90293178;expires=Sun, 06-Oct-2041 07:02:51 GMT;path=/
Set-Cookie: BROWSERSESSION=30481081;path=/
X-Powered-By: ASP.NET
Date: Fri, 14 Oct 2011 07:02:50 GMT
Connection: close
Information about DNS servers
| customermanagementiq.com | MX | 5 | mx1.iqpc.com | IN | 43200 |
| customermanagementiq.com | MX | 10 | mx2.iqpc.com | IN | 43200 |
| customermanagementiq.com | SOA | ns4.netzoomi.net | hostmaster.domainnameshop.co.uk | 2011070819 | 14400 3600 604800 86400 IN 43200 |
| customermanagementiq.com | A | 76.12.224.165 | IN | 43200 | |
| customermanagementiq.com | NS | ns4.netzoomi.net | IN | 43200 | |
| customermanagementiq.com | NS | mccoy.netzoomi.net | IN | 43200 |
Received from the first DNS server
Request to the server "customermanagementiq.com"
You used the following DNS server:
DNS Name: ns4.netzoomi.net
DNS Server Address: 212.100.224.211#53
DNS server aliases:
HEADER opcode: REQUEST, status: NOERROR, id: 52476
flag: qr aa rd REQUEST: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 4
REQUEST SECTION:
customermanagementiq.com. IN ANY
ANSWER SECTION:
customermanagementiq.com. 86400 IN A 76.12.224.165
customermanagementiq.com. 86400 IN SOA ns4.netzoomi.net. hostmaster.domainnameshop.co.uk. 2011070819 14400 3600 604800 86400
customermanagementiq.com. 86400 IN NS ns4.netzoomi.net.
customermanagementiq.com. 86400 IN NS mccoy.netzoomi.net.
customermanagementiq.com. 86400 IN MX 5 mx1.iqpc.com.
customermanagementiq.com. 86400 IN MX 10 mx2.iqpc.com.
SECTION NOTES:
ns4.netzoomi.net. 300 IN A 212.100.224.211
mccoy.netzoomi.net. 300 IN A 72.3.245.149
mx1.iqpc.com. 86400 IN A 38.112.44.250
mx2.iqpc.com. 86400 IN A 64.208.168.209
Received 284 bytes from address 212.100.224.211#53 in 76 ms
Received from the second DNS server
Request to the server "customermanagementiq.com"
You used the following DNS server:
DNS Name: mccoy.netzoomi.net
DNS Server Address: 72.3.245.149#53
DNS server aliases:
HEADER opcode: REQUEST, status: NOERROR, id: 28742
flag: qr aa rd REQUEST: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 4
REQUEST SECTION:
customermanagementiq.com. IN ANY
ANSWER SECTION:
customermanagementiq.com. 86400 IN SOA ns4.netzoomi.net. hostmaster.domainnameshop.co.uk. 2011070819 14400 3600 604800 86400
customermanagementiq.com. 86400 IN MX 5 mx1.iqpc.com.
customermanagementiq.com. 86400 IN MX 10 mx2.iqpc.com.
customermanagementiq.com. 86400 IN NS mccoy.netzoomi.net.
customermanagementiq.com. 86400 IN NS ns4.netzoomi.net.
customermanagementiq.com. 86400 IN A 76.12.224.165
SECTION NOTES:
mx1.iqpc.com. 86400 IN A 38.112.44.250
mx2.iqpc.com. 86400 IN A 64.208.168.209
ns4.netzoomi.net. 300 IN A 212.100.224.211
mccoy.netzoomi.net. 300 IN A 72.3.245.149
Received 284 bytes from address 72.3.245.149#53 in 47 ms
Subdomains (the first 50)
Typos (misspells)
| xustomermanagementiq.com vustomermanagementiq.com fustomermanagementiq.com dustomermanagementiq.com cystomermanagementiq.com chstomermanagementiq.com cjstomermanagementiq.com cistomermanagementiq.com c8stomermanagementiq.com c7stomermanagementiq.com cuatomermanagementiq.com cuztomermanagementiq.com cuxtomermanagementiq.com cudtomermanagementiq.com cuetomermanagementiq.com cuwtomermanagementiq.com cusromermanagementiq.com cusfomermanagementiq.com cusgomermanagementiq.com cusyomermanagementiq.com cus6omermanagementiq.com cus5omermanagementiq.com custimermanagementiq.com custkmermanagementiq.com custlmermanagementiq.com custpmermanagementiq.com cust0mermanagementiq.com cust9mermanagementiq.com custonermanagementiq.com custokermanagementiq.com custojermanagementiq.com customwrmanagementiq.com customsrmanagementiq.com customdrmanagementiq.com customrrmanagementiq.com custom4rmanagementiq.com custom3rmanagementiq.com customeemanagementiq.com customedmanagementiq.com customefmanagementiq.com custometmanagementiq.com custome5managementiq.com custome4managementiq.com customernanagementiq.com customerkanagementiq.com customerjanagementiq.com customermznagementiq.com customermsnagementiq.com customermwnagementiq.com customermqnagementiq.com customermabagementiq.com customermamagementiq.com customermajagementiq.com | customermahagementiq.com customermanzgementiq.com customermansgementiq.com customermanwgementiq.com customermanqgementiq.com customermanafementiq.com customermanavementiq.com customermanabementiq.com customermanahementiq.com customermanayementiq.com customermanatementiq.com customermanagwmentiq.com customermanagsmentiq.com customermanagdmentiq.com customermanagrmentiq.com customermanag4mentiq.com customermanag3mentiq.com customermanagenentiq.com customermanagekentiq.com customermanagejentiq.com customermanagemwntiq.com customermanagemsntiq.com customermanagemdntiq.com customermanagemrntiq.com customermanagem4ntiq.com customermanagem3ntiq.com customermanagemebtiq.com customermanagememtiq.com customermanagemejtiq.com customermanagemehtiq.com customermanagemenriq.com customermanagemenfiq.com customermanagemengiq.com customermanagemenyiq.com customermanagemen6iq.com customermanagemen5iq.com customermanagementuq.com customermanagementjq.com customermanagementkq.com customermanagementoq.com customermanagement9q.com customermanagement8q.com customermanagementi1.com customermanagementi2.com customermanagementiw.com customermanagementia.com ustomermanagementiq.com cstomermanagementiq.com cutomermanagementiq.com cusomermanagementiq.com custmermanagementiq.com custoermanagementiq.com customrmanagementiq.com | customemanagementiq.com customeranagementiq.com customermnagementiq.com customermaagementiq.com customermangementiq.com customermanaementiq.com customermanagmentiq.com customermanageentiq.com customermanagemntiq.com customermanagemetiq.com customermanagemeniq.com customermanagementq.com customermanagementi.com ucstomermanagementiq.com csutomermanagementiq.com cutsomermanagementiq.com cusotmermanagementiq.com custmoermanagementiq.com custoemrmanagementiq.com customremanagementiq.com customemranagementiq.com customeramnagementiq.com customermnaagementiq.com customermaangementiq.com customermangaementiq.com customermanaegmentiq.com customermanagmeentiq.com customermanageemntiq.com customermanagemnetiq.com customermanagemetniq.com customermanagemenitq.com customermanagementqi.com ccustomermanagementiq.com cuustomermanagementiq.com cusstomermanagementiq.com custtomermanagementiq.com custoomermanagementiq.com custommermanagementiq.com customeermanagementiq.com customerrmanagementiq.com customermmanagementiq.com customermaanagementiq.com customermannagementiq.com customermanaagementiq.com customermanaggementiq.com customermanageementiq.com customermanagemmentiq.com customermanagemeentiq.com customermanagemenntiq.com customermanagementtiq.com customermanagementiiq.com customermanagementiqq.com |
Location
IP: 76.12.224.165
continent: NA, country: United States (USA), city: Newark
Website value
rank in the traffic statistics: 585 985
There is not enough data to estimate website value.
Basic information
website build using CSS
code weight: 131.27 KB
text per all code ratio: 35 %
title: Call Center, Customer Service & Customer Relationship Management | Customer Management IQ
description: Join Customer Management IQ's community for Call Center & Customer Service Professionals seeking call center and customer service information, articles, conferences and resources.
keywords:
encoding: iso-8859-1
language: en
Website code analysis
one word phrases repeated minimum three times
| Phrase | Quantity |
|---|---|
| Islands | 15 |
| your | 7 |
| Saint | 5 |
| with | 5 |
| Republic | 5 |
| of | 5 |
| Sign | 5 |
| in | 4 |
| sign | 4 |
| United | 4 |
| South | 4 |
| Island | 4 |
| the | 3 |
| French | 3 |
| Guinea | 3 |
| New | 3 |
| account | 3 |
| 3 | |
| The | 3 |
| Management | 3 |
| Customer | 3 |
two word phrases repeated minimum three times
three word phrases repeated minimum three times
B tags
U tags
Sign Up
IQPC
User Agreement
Privacy Policy
I tags
images
| file name | alternative text |
|---|---|
| loading.gif | |
| button_submit.jpg | Customer Management IQ |
| spin.gif | Read More |
| ajax-loader.gif | Listen Now |
| gigya_ty1.jpg | Watch Now |
| gigya_ty2.jpg | Featured Content |
| gigya_ty3.jpg | Apple Disappoints With iPhone Announcement, But Will Customers Care? - Brian Cantor |
| button_close.jpg | Wal-Mart Seeks to Redefine Social CRM with New Local Strategy - Brian Cantor |
| logo_header.jpg | Ask Not What Social Media Can Do For You |
| index;sz=728x90;tile=;ord= | Are You a Good Call Center Leader? It's Time for a Credit Check |
| index;tile=;sz=728x90;ord=1234567890? | Benchmarking Social Media Customer Service â Opportunities & Best Practices |
| vertical_ad.jpg | Drucker's New Certainties for Developing Strategy - William Cohen, Ph.D. |
| menu_home.jpg | Ask, Find, Solve... |
| menu_category.jpg | Profile |
| menu_media.jpg | Groups |
| menu_events.jpg | Content |
| menu_myiq.jpg | Contacts |
| menu_qa.jpg | Messages |
| menu_about.jpg | Happening Now |
| menu_shop.jpg | Customer Management IQ Advisory Board |
| search_button.jpg | Writer Guidelines |
| button_readmore.gif | IQPC |
| button_listennow.gif | |
| button_watchnow.gif | |
| featured_content.jpg | |
| rsz_iphone4sjpg.jpg | |
| donna_fluss1.jpg | |
| Beck_Carroll.jpg | |
| todd_schmeer1.jpg | |
| Jerilyn_MacLaren-Hall.jpg | |
| Emily_Millar.jpg | |
| rsz_walmart_store.jpg | |
| rsz_badenhope.jpg | |
| customercreation.jpg | |
| telus_latest_thumb.jpg | |
| William_Cohen,PhD.jpg | |
| arrows_orange.jpg | |
| button_more.jpg | |
| viewallconferences.jpg | |
| idga_joinbutton.jpg | |
| icon_rss3.jpg | |
| icon_fb.jpg | |
| icon_linkedin.jpg | |
| icon_twitter.jpg | |
| social_envelope.jpg | |
| subscribe_button.jpg | |
| menu_askfindsolve.jpg | |
| button_signup.jpg | |
| menu_profile.jpg | |
| menu_groups.jpg | |
| menu_content.jpg | |
| menu_contacts.jpg | |
| menu_messages.jpg | |
| menu_happening.jpg | |
| advisoryboard2.jpg | |
| homepage;sz=300x250;tile=2;ord= | |
| homepage;tile=2;sz=300x250;ord=1234567890? | |
| question_header.jpg | |
| tabsleft.jpg | |
| tabsright.jpg | |
| Charles_Carter_16584.jpg | |
| default_gray.jpg | |
| Amy_Terenzi_3350.jpg | |
| homepage;sz=300x250;tile=3;ord= | |
| homepage;tile=3;sz=300x250;ord=1234567890? | |
| contributor.gif | |
| iq_logo.jpg | |
| button_join.jpg | |
| logo_iqpc.jpg | |
| logo_ebim.jpg | |
| kidpower.gif | |
| btnClose.gif | |
| btnlearnmore-orange.gif |
headers
H1
H2
Would You Ever Tell Off Your Complaining Customers?
Companies are Making Mistakes on Social Media
Disney's IVR -- Ruining the Magical Customer Experience?
Strategies for Recovering Online Public Complainers
At Zappos, Happy Customers Come from Happy Employees
Finally Revealed: How To Calculate Social Media ROI
Where Call Center Managers Go Wrong
Wal-Mart Seeks to Redefine Social CRM with New Local Strategy
Ask Not What Social Media Can Do For You
Are You a Good Call Center Leader? It's Time for a Credit Check
Benchmarking Social Media Customer Service â Opportunities & Best Practices
Drucker's New Certainties for Developing Strategy
Benchmarking Responsible Media & Marketing for Children Today
H3
Would You Ever Tell Off Your Complaining Customers?
Companies are Making Mistakes on Social Media
Disney's IVR -- Ruining the Magical Customer Experience?
Strategies for Recovering Online Public Complainers
At Zappos, Happy Customers Come from Happy Employees
Finally Revealed: How To Calculate Social Media ROI
Where Call Center Managers Go Wrong
Wal-Mart Seeks to Redefine Social CRM with New Local Strategy
Ask Not What Social Media Can Do For You
Are You a Good Call Center Leader? It's Time for a Credit Check
Benchmarking Social Media Customer Service â Opportunities & Best Practices
Drucker's New Certainties for Developing Strategy
Benchmarking Responsible Media & Marketing for Children Today
H4
Available Media
Explore Categories
Networking
Advertise With Us
Join Customer Management IQ
H5
Not a member? Sign Up
Confirm your Details
Sign Up
Your account is now created!
You are now a member! Get Started!
H6
internal links
| address | anchor text |
|---|---|
| javascript:differentImages() | change |
| javascript:createAccount() | img |
| javascript:cancelAdditionalImages(); | cancel |
| /groups/ | Get Started! |
| /myiq/ | Get Started! |
| #joinPopup | Sign Up |
| #joinPopup | Sign In |
| / | Customer Management IQ |
| / | img |
| /people-management/ | People Management |
| /operations/ | Operations |
| /strategy/ | Strategy |
| /technology/ | Technology |
| /articles/ | |
| /videos/ | |
| /podcasts/ | |
| /interviews/ | |
| /columns/ | |
| /glossary/ | |
| /webinars/ | |
| /blogs/ | |
| /white-papers/ | |
| /books/ | |
| /press-releases/ | |
| /advisory-board/ | |
| /events/ | |
| /webinars/ | |
| /online-events/ | |
| /myiq/ | img |
| /myiq/ | |
| /contacts/ | |
| /groups/ | |
| /messages/ | |
| /invite/ | |
| /ask-a-question/ | |
| /questions/ | |
| /about-us/ | img |
| http://b2b.customermanagementiq.com | img |
| javascript:SearchBar( | img |
| /technology/articles/apple-disappoints-with-iphone-announcement-but-wil/ | Apple Disappoints With iPhone Announcement, But Will Customers Care? |
| /technology/articles/apple-disappoints-with-iphone-announcement-but-wil/ | Full Article |
| /technology/webinars/ivr-is-dead-long-live-ivr/ | IVR is Dead. Long Live IVR! |
| /strategy/webinars/proactive-customer-care-tips-and-trends-for-delive/&utm_source=customermanagementiq.com&utm_medium=IQ&utm_campaign=IQHomeListing&utm_term=webinar&mac=CMIQ_WBNR_Featured_2011 | img |
| /strategy/webinars/proactive-customer-care-tips-and-trends-for-delive/&utm_source=customermanagementiq.com&utm_medium=IQ&utm_campaign=IQHomeListing&utm_term=webinar&mac=CMIQ_WBNR_Featured_2011 | Register Now |
| /people-management/webinars/how-to-orchestrate-the-customer-experience-and-gro/&utm_source=customermanagementiq.com&utm_medium=IQ&utm_campaign=IQHomeListing&utm_term=webinar&mac=CMIQ_WBNR_Featured_2011 | img |
| /people-management/webinars/how-to-orchestrate-the-customer-experience-and-gro/&utm_source=customermanagementiq.com&utm_medium=IQ&utm_campaign=IQHomeListing&utm_term=webinar&mac=CMIQ_WBNR_Featured_2011 | Register Now |
| /people-management/webinars/optimizing-voice-self-service-automation-for-custo/&utm_source=customermanagementiq.com&utm_medium=IQ&utm_campaign=IQHomeListing&utm_term=webinar&mac=CMIQ_WBNR_Featured_2011 | img |
| /people-management/webinars/optimizing-voice-self-service-automation-for-custo/&utm_source=customermanagementiq.com&utm_medium=IQ&utm_campaign=IQHomeListing&utm_term=webinar&mac=CMIQ_WBNR_Featured_2011 | Register Now |
| /strategy/webinars/inside-out-experience-design-break-the-rules-of-cu/&utm_source=customermanagementiq.com&utm_medium=IQ&utm_campaign=IQHomeListing&utm_term=webinar&mac=CMIQ_WBNR_Featured_2011 | img |
| /strategy/webinars/inside-out-experience-design-break-the-rules-of-cu/&utm_source=customermanagementiq.com&utm_medium=IQ&utm_campaign=IQHomeListing&utm_term=webinar&mac=CMIQ_WBNR_Featured_2011 | Watch Now |
| /people-management/webinars/should-be-content-driven-and-refrain-from-sales-or/&utm_source=customermanagementiq.com&utm_medium=IQ&utm_campaign=IQHomeListing&utm_term=webinar&mac=CMIQ_WBNR_Featured_2011 | img |
| /people-management/webinars/should-be-content-driven-and-refrain-from-sales-or/&utm_source=customermanagementiq.com&utm_medium=IQ&utm_campaign=IQHomeListing&utm_term=webinar&mac=CMIQ_WBNR_Featured_2011 | Watch Now |
| /strategy/articles/wal-mart-seeks-to-redefine-social-crm-with-new-loc/ | Wal-Mart Seeks to Redefine Social CRM with New Local Strategy |
| /operations/articles/how-zappos-escaped-outrage-over-customer-service-p/ | How Zappos Escaped Outrage Over Customer Service Problems |
| /strategy/white-papers/benchmarking-social-media-customer-service-opportu/ | Benchmarking Social Media Customer Service â Opportunities & Best Practices |
| /strategy/articles/mistakes-companies-are-making-with-social-media-fo/ | Mistakes Companies are Making with Social Media for Customer Service |
| /technology/articles/disney-s-ivr-pooh-on-customer-service/ | Disneyâs IVR â Pooh on Customer Service |
| /strategy/articles/fighting-for-customers-theladders-calls-out-linked/ | Fighting for Customers, TheLadders Calls Out LinkedIn Over Privacy Issues |
| /articles/ | Articles |
| /strategy/articles/wal-mart-seeks-to-redefine-social-crm-with-new-loc/ | Wal-Mart Seeks to Redefine Social CRM with New Local Strategy |
| /strategy/articles/wal-mart-seeks-to-redefine-social-crm-with-new-loc/ | Full Article |
| /operations/articles/how-zappos-escaped-outrage-over-customer-service-p/ | How Zappos Escaped Outrage Over Customer Service Problems |
| /strategy/articles/mistakes-companies-are-making-with-social-media-fo/ | Mistakes Companies are Making with Social Media for Customer Service |
| /technology/articles/disney-s-ivr-pooh-on-customer-service/ | Disneyâs IVR â Pooh on Customer Service |
| /articles/ | View all articles |
| /videos/ | Videos |
| /strategy/videos/ask-not-what-social-media-can-do-for-you/ | Ask Not What Social Media Can Do For You |
| /strategy/videos/ask-not-what-social-media-can-do-for-you/ | Ask Not What Social Media Can Do For You |
| /strategy/videos/ask-not-what-social-media-can-do-for-you/ | Full Video |
| /people-management/videos/want-better-customer-service-here-s-how-you-should/ | Want Better Customer Service? Here's How You Should Look at ROI and Metrics! |
| /people-management/videos/assessing-personality-traits-personalizing-your-c/ | Assessing Personality Traits: Personalizing Your Customer Service, Part II |
| /people-management/videos/assessing-personality-traits-personalizing-your-cu/ | Assessing Personality Traits: Personalizing Your Customer Service |
| /videos/ | View all videos |
| /podcasts/ | Podcasts |
| /people-management/podcasts/are-you-a-good-call-center-leader-it-s-time-for-a/ | Are You a Good Call Center Leader? It's Time for a Credit Check |
| /people-management/podcasts/are-you-a-good-call-center-leader-it-s-time-for-a/ | Are You a Good Call Center Leader? It's Time for a Credit Check |
| /people-management/podcasts/are-you-a-good-call-center-leader-it-s-time-for-a/ | Full Podcast |
| /operations/podcasts/can-your-call-center-resolve-challenging-calls-wit/ | Can Your Call Center Resolve Challenging Calls With Simple Solutions? |
| /operations/podcasts/nasa-on-call-center-disaster-planning-do-we-have-a/ | NASA on Call Center Disaster Planning: Do We Have a Problem, Houston? |
| /people-management/podcasts/agent-engagement-feel-good-fluff-or-your-path-to-a/ | Agent Engagement - 'Feel-Good Fluff' or Your Path to a More Profitable Call Center? |
| /podcasts/ | View all podcasts |
| /white-papers/ | White Papers |
| /strategy/white-papers/benchmarking-social-media-customer-service-opportu/ | Benchmarking Social Media Customer Service â Opportunities & Best Practices |
| /strategy/white-papers/benchmarking-social-media-customer-service-opportu/ | Benchmarking Social Media Customer Service â Opportunities & Best Practices |
| /strategy/white-papers/benchmarking-social-media-customer-service-opportu/ | Full Whitepaper |
| /people-management/white-papers/customer-centricity-begins-at-home/ | Customer Centricity Begins at "Home" |
| /strategy/white-papers/know-your-customers-keep-your-customers-five-key-b/ | Know Your Customers, Keep Your Customers: Five Key Benefits of Using Automated Surveys to Gauge Customer Satisfaction |
| /technology/white-papers/the-definitive-guide-to-speech-analytics/ | The Definitive Guide to Speech Analytics |
| /white-papers/ | View all whitepapers |
| /columns/ | Columns |
| /strategy/columns/drucker-s-new-certainties-for-developing-strategy/ | Drucker's New Certainties for Developing Strategy |
| /strategy/columns/drucker-s-new-certainties-for-developing-strategy/ | Drucker's New Certainties for Developing Strategy - William Cohen, Ph.D. |
| /strategy/columns/drucker-s-new-certainties-for-developing-strategy/ | Full Column |
| /operations/columns/how-to-avoid-major-failure/ | How to Avoid Major Failure |
| /strategy/columns/drucker-s-most-incredible-idea/ | Druckerâs Most Incredible Idea |
| /strategy/columns/problems-in-your-contact-center-agent-training-fix/ | Problems in Your Contact Center? Agent Training Won't Fix It |
| /columns/ | View all columns |
| /people-management/ | img |
| /operations/articles/customer-service-manager-of-the-year-reveals-call/ | Customer Service Manager of the Year Reveals... |
| /operations/articles/improvements-to-make-questions-to-ask-during-custo/ | Improvements to Make, Questions to Ask During... |
| /people-management/podcasts/are-you-a-good-call-center-leader-it-s-time-for-a/ | Are You a Good Call Center Leader? It's Time... |
| /operations/podcasts/can-your-call-center-resolve-challenging-calls-wit/ | Can Your Call Center Resolve Challenging Calls... |
| /operations/podcasts/nasa-on-call-center-disaster-planning-do-we-have-a/ | NASA on Call Center Disaster Planning: Do We... |
| /people-management/ | img |
| /operations/ | img |
| /operations/articles/how-zappos-escaped-outrage-over-customer-service-p/ | How Zappos Escaped Outrage Over Customer Service... |
| /operations/articles/customer-service-manager-of-the-year-reveals-call/ | Customer Service Manager of the Year Reveals... |
| /operations/articles/why-the-call-center-not-social-media-helps-drive-r/ | Thanks to Call Center, Not Social Media,... |
| /operations/articles/7-clues-your-organization-doesn-t-value-customer-s/ | 7 Clues Your Organization Doesn't Value... |
| /operations/articles/improvements-to-make-questions-to-ask-during-custo/ | Improvements to Make, Questions to Ask During... |
| /operations/ | img |
| /strategy/ | img |
| /strategy/articles/wal-mart-seeks-to-redefine-social-crm-with-new-loc/ | Wal-Mart Seeks to Redefine Social CRM with New... |
| /operations/articles/how-zappos-escaped-outrage-over-customer-service-p/ | How Zappos Escaped Outrage Over Customer Service... |
| /strategy/articles/mistakes-companies-are-making-with-social-media-fo/ | Mistakes Companies are Making with Social Media... |
| /technology/articles/disney-s-ivr-pooh-on-customer-service/ | Disneyâs IVR â Pooh on Customer Service... |
| /strategy/articles/fighting-for-customers-theladders-calls-out-linked/ | Fighting for Customers, TheLadders Calls Out... |
| /strategy/ | img |
| /technology/ | img |
| /strategy/articles/wal-mart-seeks-to-redefine-social-crm-with-new-loc/ | Wal-Mart Seeks to Redefine Social CRM with New... |
| /technology/articles/disney-s-ivr-pooh-on-customer-service/ | Disneyâs IVR â Pooh on Customer Service... |
| /strategy/articles/fighting-for-customers-theladders-calls-out-linked/ | Fighting for Customers, TheLadders Calls Out... |
| /operations/articles/customer-service-manager-of-the-year-reveals-call/ | Customer Service Manager of the Year Reveals... |
| /operations/articles/improvements-to-make-questions-to-ask-during-custo/ | Improvements to Make, Questions to Ask During... |
| /technology/ | img |
| /viewEvent.cfm?eventID=2243®Link=http%3A%2F%2Fwww%2Ecustomermanagementexchange%2Ecom%2FEvent%2Easpx%3Fid%3D600542%26mac%3DCMIQ%5FHomePage%5FListing%5F2011%26utm%5Fsource%3Dcustomermanagementiq%2Ecom%26utm%5Fmedium%3Diq%5Fpartner%26utm%5Fcampaign%3Diq%5Feventlist%26utm%5Fcontent%3Dtext%26utm%5Fterm%3Dhomepage%5Flink&keyword=homePage | Customer Management Exchange |
| /viewEvent.cfm?eventID=1853®Link=http%3A%2F%2Fwww%2Einternationalcontactcenter%2Ecom%2FEvent%2Easpx%3Fid%3D514054%26mac%3DCMIQ%5FHomePage%5FListing%5F2011%26utm%5Fsource%3Dcustomermanagementiq%2Ecom%26utm%5Fmedium%3Diq%5Fpartner%26utm%5Fcampaign%3Diq%5Feventlist%26utm%5Fcontent%3Dtext%26utm%5Fterm%3Dhomepage%5Flink&keyword=homePage | International Contact Center Summit |
| /viewEvent.cfm?eventID=1883®Link=http%3A%2F%2Fwww%2Emarketing360exchange%2Ecom%2FEvent%2Easpx%3Fid%3D525084%26mac%3DCMIQ%5FHomePage%5FListing%5F2011%26utm%5Fsource%3Dcustomermanagementiq%2Ecom%26utm%5Fmedium%3Diq%5Fpartner%26utm%5Fcampaign%3Diq%5Feventlist%26utm%5Fcontent%3Dtext%26utm%5Fterm%3Dhomepage%5Flink&keyword=homePage | Marketing 360 Exchange |
| #application.utilities.getSeoUrl( | img |
| /events/ | img |
| /rss-feeds/ | img |
| # | Ask, Find, Solve... |
| #joinPopup | img |
| # | Profile |
| #joinPopup | img |
| # | Groups |
| #joinPopup | img |
| # | Content |
| #joinPopup | img |
| # | Contacts |
| #joinPopup | img |
| # | Messages |
| #joinPopup | img |
| # | Happening Now |
| #joinPopup | img |
| /questions/ | img |
| # | Most Recent |
| # | Top Rated |
| # | Most Read |
| /profile.cfm?id=16584 | chuck517 |
| /default/questions/are-you-paying-too-much-for-your-internet-and-phon/ | Answer this question |
| /profile.cfm?id=299312 | Flacon |
| /default/questions/in-a-contact-centre-what-do-you-call-your-frontlin/ | Answer this question |
| /profile.cfm?id=154974 | bcantor |
| /default/questions/do-you-have-a-separate-social-media-for-customer-s/ | Answer this question |
| /profile.cfm?id=90203 | cinderella9863 |
| /default/questions/what-do-you-do-to-build-customer-loyalty/ | Answer this question |
| /profile.cfm?id=3350 | Amy.Terenzi@iqpc.com |
| /default/questions/how-would-you-define-touchpoint-and-experience-how/ | Answer this question |
| /profile.cfm?id=74721 | ljlisser |
| /default/questions/at-a-bakery-people-take-a-number-instead-of-standi/ | Answer this question |
| /profile.cfm?id=2938 | BenAdams |
| /default/questions/what-is-the-future-of-ivr-and-voice-recognition-te/ | Answer this question |
| /profile.cfm?id=39801 | maksud_litu |
| /default/questions/what-do-you-understand-by-great-customer-service/ | Answer this question |
| /profile.cfm?id=299312 | Flacon |
| /default/questions/in-a-contact-centre-what-do-you-call-your-frontlin/ | Answer this question |
| http://www.customermanagementiq.com/article.cfm?externalid=2548 | CRM |
| http://www.customermanagementiq.com/articleindex.cfm | call center articles |
| http://www.customermanagementiq.com/presentationindex.cfm | call center videos |
| http://www.customermanagementiq.com/events.cfm | Call Center Conferences |
| #joinPopup | img |
| /questions/ | Q&A |
| /articles/ | Articles |
| /videos/ | Videos |
| /podcasts/ | Podcasts |
| /interviews/ | Interviews |
| /columns/ | Columns |
| /advisory-board/ | Advisory Board |
| /glossary/ | Glossary |
| /blogs/ | Blogs |
| /white-papers/ | White Papers |
| /books/ | Books |
| /events/ | Conferences |
| /webinars/ | Webinars |
| /press-releases/ | Press Releases |
| http://b2b.customermanagementiq.com | B2B Store |
| /people-management/ | People Management |
| /operations/ | Operations |
| /strategy/ | Strategy |
| /technology/ | Technology |
| /myiq/ | Profile / My IQ |
| /contacts/ | Contacts |
| /groups/ | Groups |
| /invite/ | Invite My Colleagues |
| /messages/ | Messages |
| /ask-a-question/ | Ask a Question |
| /media-kit/ | Learn More >> |
| /#joinPopup | Sign Up Today! |
| /about-iqpc/ | IQPC |
| /user-agreement/ | User Agreement |
| /privacy-policy/ | Privacy Policy |
| /contact-us/ | Contact Us |
| /about-us/ | About Us |
| /about-iqpc/ | IQPC |
| javascript:dismissAd( | img |
external links
| address | anchor text |
|---|---|
| http://www.facebook.com/pages/Customer-Management-IQ/246221470535 | img |
| http://www.linkedin.com/groups?gid=1814793&trk=hb_side_g | img |
| http://twitter.com/CustomerMgmtIQ | img |
| http://careers.iqpc.com/ | Careers With IQPC |
| http://www.bizo.com/business_audience/opt_out | Unsubscribe to Bizo |
| http://www.kidpowerevent.com/?mac=CMIQ_OnlineEvents_Title_Listing_&utm_source=customermanagementiq.com&utm_medium=iq_partner&utm_campaign=iq_eventlist&utm_content=text&utm_term=learnmore_link | img |
| http://www.kidpowerevent.com/?mac=CMIQ_OnlineEvents_Title_Listing_&utm_source=customermanagementiq.com&utm_medium=iq_partner&utm_campaign=iq_eventlist&utm_content=text&utm_term=learnmore_link | img |