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crmoutsiders.com
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last data update: 2011/10/17, 23:40
Website loading time
during the test: 1.78 s
cable connection (average): 1.99 s
DSL connection (average): 2.2 s
modem (average): 13.37 s
HTTP headers
HTTP/1.1 301 Moved Permanently
Server: nginx
Date: Tue, 18 Oct 2011 06:40:45 GMT
Content-Type: text/html
Connection: close
Location: http://www.crmoutsiders.com
X-Application-Server: 10.13.10.128
Content-Length: 2
HTTP/1.1 200 OK
Server: nginx
Date: Tue, 18 Oct 2011 06:40:46 GMT
Content-Type: text/html; charset=UTF-8
Connection: close
X-Pingback: http://www.crmoutsiders.com/xmlrpc.php
X-Application-Server: 10.13.10.128
Information about DNS servers
| crmoutsiders.com | SOA | dns1.sugarcrm.com | joey.sugarcrm.com | 2009030200 | 10800 3600 604800 3600 IN 300 |
| crmoutsiders.com | A | 70.42.242.13 | IN | 300 | |
| crmoutsiders.com | A | 70.42.242.12 | IN | 300 | |
| crmoutsiders.com | NS | dns1.sugarcrm.com | IN | 300 | |
| crmoutsiders.com | NS | dns3.sugarcrm.com | IN | 300 | |
| crmoutsiders.com | NS | dns2.sugarcrm.com | IN | 300 |
Received from the first DNS server
Request to the server "crmoutsiders.com"
You used the following DNS server:
DNS Name: dns1.sugarcrm.com
DNS Server Address: 70.42.242.33#53
DNS server aliases:
HEADER opcode: REQUEST, status: NOERROR, id: 57738
flag: qr aa rd REQUEST: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 3
REQUEST SECTION:
crmoutsiders.com. IN ANY
ANSWER SECTION:
crmoutsiders.com. 300 IN SOA dns1.sugarcrm.com. joey.sugarcrm.com. 2009030200 10800 3600 604800 3600
crmoutsiders.com. 300 IN NS dns3.sugarcrm.com.
crmoutsiders.com. 300 IN A 70.42.242.12
crmoutsiders.com. 300 IN NS dns1.sugarcrm.com.
crmoutsiders.com. 300 IN A 70.42.242.13
crmoutsiders.com. 300 IN NS dns2.sugarcrm.com.
SECTION NOTES:
dns3.sugarcrm.com. 300 IN A 94.236.46.179
dns1.sugarcrm.com. 300 IN A 70.42.242.33
dns2.sugarcrm.com. 300 IN A 70.42.242.35
Received 221 bytes from address 70.42.242.33#53 in 83 ms
Received from the second DNS server
Subdomains (the first 50)
Typos (misspells)
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Location
IP: 70.42.242.13, 70.42.242.12
continent: NA, country: United States (USA), city: Cupertino
Website value
rank in the traffic statistics:
There is not enough data to estimate website value.
Basic information
website build using CSS
code weight: 81.12 KB
text per all code ratio: 53 %
title: CRM Outsiders
description: Former analyst and journalist discuss CRM from the vendor-side
keywords: Former analyst and journalist discuss CRM from the vendor-side
encoding: UTF-8
language: en
Website code analysis
one word phrases repeated minimum three times
two word phrases repeated minimum three times
three word phrases repeated minimum three times
B tags
U tags
I tags
images
| file name | alternative text |
|---|---|
| header.jpg | |
| twitter.jpg | Free Trial Sugar On-Demand |
| free_trial_crm.jpg | Demo Sugar Open Source |
| demo_crm.jpg |
headers
H1
CRM Outsiders
By John Mertic
H2
Can you sell with social? Only after building a solid relationship
Are your people the weak links in the CRM chain?
The true value of Open
SCRM Basics: Twitter, Why and How
Lesson From a Spotty Social Media Strategy
What is the Sugar Community?
How dramatic were Dreamforce 2011′s developments?
Does the term “customer” deserve a new definition?
Gartner’s SCRM Magic Quadrant: can you have SCRM without CRM?
CRM Selection Secret Weapon: Staying in Touch with Your Problems
Twitter Updates
Blogroll
Recent Posts
Archives
Tag Cloud
H3
Can you sell with social? Only after building a solid relationship
Are your people the weak links in the CRM chain?
The true value of Open
SCRM Basics: Twitter, Why and How
Lesson From a Spotty Social Media Strategy
What is the Sugar Community?
How dramatic were Dreamforce 2011′s developments?
Does the term “customer” deserve a new definition?
Gartner’s SCRM Magic Quadrant: can you have SCRM without CRM?
CRM Selection Secret Weapon: Staying in Touch with Your Problems
Twitter Updates
Blogroll
Recent Posts
Archives
Tag Cloud
H4
H5
H6
internal links
| address | anchor text |
|---|---|
| http://www.crmoutsiders.com/ | Home |
| http://www.crmoutsiders.com/about-2/ | About |
| http://www.crmoutsiders.com/ | CRM Outsiders |
| http://www.crmoutsiders.com/feed/ | Posts |
| http://www.crmoutsiders.com/comments/feed/ | Comments |
| / | img |
| http://www.crmoutsiders.com/2011/10/17/can-you-sell-with-social-only-after-building-a-solid-relationship/ | Can you sell with social? Only after building a solid relationship |
| http://www.crmoutsiders.com/author/cbucholtz/ | cbucholtz |
| http://www.crmoutsiders.com/category/crm/ | CRM |
| http://www.crmoutsiders.com/category/social-crm/ | social CRM |
| http://www.crmoutsiders.com/category/social-media/ | social media |
| http://www.crmoutsiders.com/2011/10/17/can-you-sell-with-social-only-after-building-a-solid-relationship/#respond | No Comments |
| http://www.crmoutsiders.com/2011/10/12/are-your-people-the-weak-links-in-the-crm-chain/ | Are your people the weak links in the CRM chain? |
| http://www.crmoutsiders.com/author/cbucholtz/ | cbucholtz |
| http://www.crmoutsiders.com/category/crm/ | CRM |
| http://www.crmoutsiders.com/category/customer-experience-2/ | Customer Experience |
| http://www.crmoutsiders.com/2011/10/12/are-your-people-the-weak-links-in-the-crm-chain/#respond | No Comments |
| http://www.crmoutsiders.com/2011/10/10/the-true-value-of-open/ | The true value of Open |
| http://www.crmoutsiders.com/author/cbucholtz/ | cbucholtz |
| http://www.crmoutsiders.com/category/open-source/ | Open Source |
| http://www.crmoutsiders.com/2011/10/10/the-true-value-of-open/#comments | 1 Comment |
| http://www.crmoutsiders.com/2011/10/04/scrm-basics-twitter-why-and-how/ | SCRM Basics: Twitter, Why and How |
| http://www.crmoutsiders.com/author/cbucholtz/ | cbucholtz |
| http://www.crmoutsiders.com/category/social-crm/ | social CRM |
| http://www.crmoutsiders.com/2011/10/04/scrm-basics-twitter-why-and-how/#respond | No Comments |
| http://www.crmoutsiders.com/2011/09/29/lesson-from-a-spotty-social-media-strategy/ | Lesson From a Spotty Social Media Strategy |
| http://www.crmoutsiders.com/author/cbucholtz/ | cbucholtz |
| http://www.crmoutsiders.com/category/social-crm/ | social CRM |
| http://www.crmoutsiders.com/2011/09/29/lesson-from-a-spotty-social-media-strategy/#respond | No Comments |
| http://www.crmoutsiders.com/2011/09/07/what-is-the-sugar-community/ | What is the Sugar Community? |
| http://www.crmoutsiders.com/author/cbucholtz/ | cbucholtz |
| http://www.crmoutsiders.com/category/developers-2/ | Developers |
| http://www.crmoutsiders.com/2011/09/07/what-is-the-sugar-community/#comments | 3 Comments |
| http://www.crmoutsiders.com/2011/09/01/how-dramatic-were-dreamforce-2011s-developments/ | How dramatic were Dreamforce 2011′s developments? |
| http://www.crmoutsiders.com/author/cbucholtz/ | cbucholtz |
| http://www.crmoutsiders.com/category/salesforcecom/ | salesforce.com |
| http://www.crmoutsiders.com/2011/09/01/how-dramatic-were-dreamforce-2011s-developments/#comments | 2 Comments |
| http://www.crmoutsiders.com/2011/08/24/does-the-term-customer-deserve-a-new-definition/ | Does the term “customer” deserve a new definition? |
| http://www.crmoutsiders.com/author/cbucholtz/ | cbucholtz |
| http://www.crmoutsiders.com/category/crm/ | CRM |
| http://www.crmoutsiders.com/category/crm-success/ | CRM Success |
| http://www.crmoutsiders.com/category/customer-experience-2/ | Customer Experience |
| http://www.crmoutsiders.com/2011/08/24/does-the-term-customer-deserve-a-new-definition/#comments | 5 Comments |
| http://www.crmoutsiders.com/2011/08/22/gartners-scrm-magic-quadrant-can-you-have-scrm-without-crm/ | Gartner’s SCRM Magic Quadrant: can you have SCRM without CRM? |
| http://www.crmoutsiders.com/author/cbucholtz/ | cbucholtz |
| http://www.crmoutsiders.com/category/uncategorized/ | Uncategorized |
| http://www.crmoutsiders.com/2011/08/22/gartners-scrm-magic-quadrant-can-you-have-scrm-without-crm/#comments | 3 Comments |
| http://www.crmoutsiders.com/2011/08/18/crm-selection-secret-weapon-staying-in-touch-with-your-problems/ | CRM Selection Secret Weapon: Staying in Touch with Your Problems |
| http://www.crmoutsiders.com/author/cbucholtz/ | cbucholtz |
| http://www.crmoutsiders.com/category/crm-success/ | CRM Success |
| http://www.crmoutsiders.com/2011/08/18/crm-selection-secret-weapon-staying-in-touch-with-your-problems/#respond | No Comments |
| http://www.crmoutsiders.com/page/2/ | Older Posts |
| http://www.crmoutsiders.com/feed/ | Subscribe to RSS feed |
| http://www.crmoutsiders.com/pgreenblog.php | PGreenblog |
| http://www.crmoutsiders.com/2011/10/17/can-you-sell-with-social-only-after-building-a-solid-relationship/ | Can you sell with social? Only after building a solid relationship |
| http://www.crmoutsiders.com/2011/10/12/are-your-people-the-weak-links-in-the-crm-chain/ | Are your people the weak links in the CRM chain? |
| http://www.crmoutsiders.com/2011/10/10/the-true-value-of-open/ | The true value of Open |
| http://www.crmoutsiders.com/2011/10/04/scrm-basics-twitter-why-and-how/ | SCRM Basics: Twitter, Why and How |
| http://www.crmoutsiders.com/2011/09/29/lesson-from-a-spotty-social-media-strategy/ | Lesson From a Spotty Social Media Strategy |
| http://www.crmoutsiders.com/2011/10/ | October 2011 |
| http://www.crmoutsiders.com/2011/09/ | September 2011 |
| http://www.crmoutsiders.com/2011/08/ | August 2011 |
| http://www.crmoutsiders.com/2011/07/ | July 2011 |
| http://www.crmoutsiders.com/2011/06/ | June 2011 |
| http://www.crmoutsiders.com/2011/05/ | May 2011 |
| http://www.crmoutsiders.com/2011/04/ | April 2011 |
| http://www.crmoutsiders.com/2011/03/ | March 2011 |
| http://www.crmoutsiders.com/2011/02/ | February 2011 |
| http://www.crmoutsiders.com/2011/01/ | January 2011 |
| http://www.crmoutsiders.com/2010/12/ | December 2010 |
| http://www.crmoutsiders.com/2010/11/ | November 2010 |
| http://www.crmoutsiders.com/2010/10/ | October 2010 |
| http://www.crmoutsiders.com/2010/09/ | September 2010 |
| http://www.crmoutsiders.com/2010/08/ | August 2010 |
| http://www.crmoutsiders.com/2010/07/ | July 2010 |
| http://www.crmoutsiders.com/2010/06/ | June 2010 |
| http://www.crmoutsiders.com/2010/05/ | May 2010 |
| http://www.crmoutsiders.com/2010/04/ | April 2010 |
| http://www.crmoutsiders.com/2010/03/ | March 2010 |
| http://www.crmoutsiders.com/2010/02/ | February 2010 |
| http://www.crmoutsiders.com/2010/01/ | January 2010 |
| http://www.crmoutsiders.com/2009/12/ | December 2009 |
| http://www.crmoutsiders.com/2009/11/ | November 2009 |
| http://www.crmoutsiders.com/2009/10/ | October 2009 |
| http://www.crmoutsiders.com/2009/09/ | September 2009 |
| http://www.crmoutsiders.com/2009/08/ | August 2009 |
| http://www.crmoutsiders.com/2009/07/ | July 2009 |
| http://www.crmoutsiders.com/2009/06/ | June 2009 |
| http://www.crmoutsiders.com/2009/05/ | May 2009 |
| http://www.crmoutsiders.com/2009/04/ | April 2009 |
| http://www.crmoutsiders.com/2009/03/ | March 2009 |
| http://www.crmoutsiders.com/2009/02/ | February 2009 |
| http://www.crmoutsiders.com/2009/01/ | January 2009 |
| http://www.crmoutsiders.com/2008/12/ | December 2008 |
| http://www.crmoutsiders.com/2008/11/ | November 2008 |
| http://www.crmoutsiders.com/2008/10/ | October 2008 |
| http://www.crmoutsiders.com/2008/09/ | September 2008 |
| http://www.crmoutsiders.com/2008/08/ | August 2008 |
| http://www.crmoutsiders.com/2008/07/ | July 2008 |
| http://www.crmoutsiders.com/2008/06/ | June 2008 |
| http://www.crmoutsiders.com/2008/05/ | May 2008 |
| http://www.crmoutsiders.com/2008/04/ | April 2008 |
| http://www.crmoutsiders.com/2008/03/ | March 2008 |
| http://www.crmoutsiders.com/2008/02/ | February 2008 |
| http://www.crmoutsiders.com/2008/01/ | January 2008 |
| http://www.crmoutsiders.com/2007/12/ | December 2007 |
| http://www.crmoutsiders.com/2007/11/ | November 2007 |
| http://www.crmoutsiders.com/tag/advertising/ | advertising |
| http://www.crmoutsiders.com/tag/amazon/ | amazon |
| http://www.crmoutsiders.com/tag/apple/ | Apple |
| http://www.crmoutsiders.com/tag/bi/ | BI |
| http://www.crmoutsiders.com/tag/blackberry/ | blackberry |
| http://www.crmoutsiders.com/tag/branding/ | branding |
| http://www.crmoutsiders.com/tag/call-center/ | Call Center |
| http://www.crmoutsiders.com/tag/cloud-computing/ | cloud computing |
| http://www.crmoutsiders.com/tag/crm/ | CRM |
| http://www.crmoutsiders.com/tag/crm-20/ | CRM 2.0 |
| http://www.crmoutsiders.com/tag/crm-acceleration/ | CRM Acceleration |
| http://www.crmoutsiders.com/tag/customer-loyalty/ | customer loyalty |
| http://www.crmoutsiders.com/tag/e-commerce/ | e-commerce |
| http://www.crmoutsiders.com/tag/facebook/ | |
| http://www.crmoutsiders.com/tag/gartner/ | Gartner |
| http://www.crmoutsiders.com/tag/google/ | |
| http://www.crmoutsiders.com/tag/ibm/ | IBM |
| http://www.crmoutsiders.com/tag/iphone/ | iPhone |
| http://www.crmoutsiders.com/tag/linux/ | Linux |
| http://www.crmoutsiders.com/tag/marketing/ | marketing |
| http://www.crmoutsiders.com/tag/microsoft/ | Microsoft |
| http://www.crmoutsiders.com/tag/mobile/ | Mobile |
| http://www.crmoutsiders.com/tag/multi-tenant/ | multi-tenant |
| http://www.crmoutsiders.com/tag/mysql/ | mySQL |
| http://www.crmoutsiders.com/tag/on-demand/ | On-Demand |
| http://www.crmoutsiders.com/tag/open-source/ | Open Source |
| http://www.crmoutsiders.com/tag/oracle/ | Oracle |
| http://www.crmoutsiders.com/tag/paul-greenberg/ | Paul Greenberg |
| http://www.crmoutsiders.com/tag/recession/ | recession |
| http://www.crmoutsiders.com/tag/retail/ | retail |
| http://www.crmoutsiders.com/tag/saas/ | SaaS |
| http://www.crmoutsiders.com/tag/sales/ | sales |
| http://www.crmoutsiders.com/tag/salesforcecom/ | salesforce.com |
| http://www.crmoutsiders.com/tag/sap/ | SAP |
| http://www.crmoutsiders.com/tag/sfa/ | sfa |
| http://www.crmoutsiders.com/tag/smb/ | SMB |
| http://www.crmoutsiders.com/tag/social-crm/ | social CRM |
| http://www.crmoutsiders.com/tag/social-media/ | social media |
| http://www.crmoutsiders.com/tag/social-networking/ | social networking |
| http://www.crmoutsiders.com/tag/sugarcon/ | SugarCon |
| http://www.crmoutsiders.com/tag/sugarcrm/ | SugarCRM |
| http://www.crmoutsiders.com/tag/sugaruk/ | SugarUK |
| http://www.crmoutsiders.com/tag/sun/ | Sun |
| http://www.crmoutsiders.com/tag/twitter/ | |
| http://www.crmoutsiders.com/tag/web-20/ | web 2.0 |
external links
| address | anchor text |
|---|---|
| http://www.socialmediaexaminer.com/attacking-the-myths-of-social-media-an-interview-with-jason-falls/ | interviewed by Michael Stelzner here |
| http://www.kathyherrmann.com/soc-biz-roi-means/ | presentations like this |
| http://asmarterplanet.com/blog/2011/10/understanding-the-consumer-in-the-cloud-who-benefits-everyone.html | IBM Smarter Planet Blog |
| http://en.wikipedia.org/wiki/Open_data | Open Data |
| http://en.wikipedia.org/wiki/Open_API | Open APIs |
| http://en.wikipedia.org/wiki/Open_architecture | Open Architecture |
| http://www.olliancegroup.com/about/newsandevents/thinktank/index.php | Open Source Thinktank |
| http://www.tmcnet.com/channels/communities/articles/224974-8-ways-subtly-connect-online.htm | “8 Ways to Subtly Connect Online.” |
| http://www.spotify.com | Spotify’s |
| http://getsatisfaction.com/spotify/topics/can_you_sign_up_for_spotify_without_facebook | made very clear |
| http://en.wikipedia.org/wiki/Cat_herding | Cat Herder |
| http://www.amazon.com/gp/product/1449309801?ie=UTF8&tag=johmer-20&linkCode=shr&camp=213733&creative=393177&creativeASIN=1449309801&ref_=ntt_at_ep_dpt_2 | two |
| http://www.amazon.com/gp/product/1430224398?ie=UTF8&tag=johmer-20&linkCode=shr&camp=213733&creative=393185&creativeASIN=1430224398&ref_=ntt_at_ep_dpt_1 | books |
| http://www.sugarforge.org | SugarForge |
| http://www.sugarexchange.com/ | SugarExchange |
| http://www.zdnet.com/blog/crm/gartners-social-crmish-magic-quadrant-so/3337?tag=mantle_skin;content | wrote about the quadrant itself here |
| http://www.mycustomer.com/topic/social-crm/maturation-social-crm-does-scrm-market-really-exist-yet/129487 | wrote about this |
| http://www.mareeba.co.uk/blog/ | his excellent blog |
| http://docs.media.bitpipe.com/io_10x/io_100914/item_426660/10-step%20Guide%20to%20Buying%20CRM%5B1%5D.pdf How important is | The 10-Step Guide to Buying the Right CRM Solution |
| http://twitter.com/CRMOutsiders | img |
| http://www.crmadvocate.com/ | CRM Advocate |
| http://www.crm-guru.com/ | CRM Guru |
| http://blogs.zdnet.com/Greenbaum/ | Enterprise Anti-Matter |
| http://www.forecastingclouds.com/category/8/crm-blog/ | Forecasting Clouds |
| http://blog.insideview.com/ | InsideView Blog |
| http://tinyurl.com/43p7t5 | Larry Augustin’s Blog |
| http://blogs.cnet.com/negative-approach/ | Negative Approach |
| http://opensource-pragmatist.com/ | Open Source Pragmatist |
| http://tinyurl.com/2p7uro | Open Source Unleashed |
| http://weblog.infoworld.com/openresource/ | Open Sources |
| http://blogs.zdnet.com/SAAS/ | Software as Services |
| http://developers.sugarcrm.com/wordpress/ | Sugar Developer’s Blog |
| http://www.theopenforce.com | The Open Force |
| http://blogs.cnet.com/openroad | The Open Road |
| http://www.thevarguy.com/ | The VAR Guy |
| http://www.sugarcrm.com/crm/ondemand_eval.html | Free Trial Sugar On-Demand |
| http://www.sugarcrm.com/crm/download/sugar-suite.html | Demo Sugar Open Source |
| http://www.sugarcrm.com/crm/terms.html | Terms & Conditions |
| http://www.sugarcrm.com/crm/privacy.html | Privacy |
| http://www.sugarcrm.com/crm/open-source/trademark-information.html | Trademark Info |
| http://www.sugarcrm.com/crm/about/contact-us.html | Contact Info |
| http://www.sugarcrm.com/crm/products/faq.html | FAQs |