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    • last data update: 2011/10/15, 13:43

    Website loading time

    during the test: 0.7 s

    cable connection (average): 0.76 s

    DSL connection (average): 0.83 s

    modem (average): 4.18 s

    HTTP headers

    HTTP/1.1 302 Found

    Date: Sat, 15 Oct 2011 20:43:33 GMT

    Server: Apache/2.2.3 (Debian) DAV/2 SVN/1.4.2 mod_python/3.2.10 Python/2.4.4 PHP/5.2.0-8+etch16 mod_ssl/2.2.3 OpenSSL/0.9.8c mod_perl/2.0.2 Perl/v5.8.8

    X-Powered-By: PHP/5.2.0-8+etch16

    Location: http://www.cerberusweb.com/

    Content-Length: 0

    Connection: close

    Content-Type: text/html; charset=UTF-8

    HTTP/1.1 200 OK

    Date: Sat, 15 Oct 2011 20:43:33 GMT

    Server: Apache/2.2.3 (Debian) DAV/2 SVN/1.4.2 mod_python/3.2.10 Python/2.4.4 PHP/5.2.0-8+etch16 mod_ssl/2.2.3 OpenSSL/0.9.8c mod_perl/2.0.2 Perl/v5.8.8

    X-Powered-By: PHP/5.2.0-8+etch16

    Set-Cookie: PHPSESSID=25d97aab9e371f51ff138d4374a08343; path=/

    Expires: Thu, 19 Nov 1981 08:52:00 GMT

    Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0

    Pragma: no-cache

    Set-Cookie: GroupLoginPassport=a%3A4%3A%7Bs%3A7%3A%22browser%22%3BN%3Bs%3A2%3A%22ip%22%3Bs%3A13%3A%22209.59.221.59%22%3Bs%3A12%3A%22local_sessid%22%3Bs%3A32%3A%2225d97aab9e371f51ff138d4374a08343%22%3Bs%3A7%3A%22started%22%3Bi%3A1318711413%3B%7D; path=/

    Connection: close

    Content-Type: text/html; charset=UTF-8

    Information about DNS servers

    cerb4.comMX10cerb4.comIN3600
    cerb4.comA67.228.80.109IN3600
    cerb4.comSOAns1.slicehost.nethostmaster.cerb4.com201009140028800 7200 604800 3600 IN 3600
    cerb4.comNSns2.slicehost.netIN3600
    cerb4.comNSns3.slicehost.netIN3600
    cerb4.comNSns1.slicehost.netIN3600

    Received from the first DNS server

    Request to the server "cerb4.com"
    You used the following DNS server:
    DNS Name: ns2.slicehost.net
    DNS Server Address: 50.57.86.182#53
    DNS server aliases:

    HEADER opcode: REQUEST, status: NOERROR, id: 30338
    flag: qr aa REQUEST: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 3

    REQUEST SECTION:
    cerb4.com. IN ANY

    ANSWER SECTION:
    cerb4.com. 3600 IN SOA ns1.slicehost.net. hostmaster.cerb4.com. 2010091400 28800 7200 604800 3600
    cerb4.com. 3600 IN A 67.228.80.109
    cerb4.com. 3600 IN MX 10 cerb4.com.
    cerb4.com. 3600 IN NS ns1.slicehost.net.
    cerb4.com. 3600 IN NS ns2.slicehost.net.
    cerb4.com. 3600 IN NS ns3.slicehost.net.

    SECTION NOTES:
    ns1.slicehost.net. 3600 IN A 67.23.4.57
    ns2.slicehost.net. 3600 IN A 50.57.86.182
    ns3.slicehost.net. 3600 IN A 207.97.244.36

    Received 221 bytes from address 50.57.86.182#53 in 27 ms

    Received from the second DNS server

    Request to the server "cerb4.com"
    You used the following DNS server:
    DNS Name: ns3.slicehost.net
    DNS Server Address: 207.97.244.36#53
    DNS server aliases:

    HEADER opcode: REQUEST, status: NOERROR, id: 60472
    flag: qr aa rd REQUEST: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 3

    REQUEST SECTION:
    cerb4.com. IN ANY

    ANSWER SECTION:
    cerb4.com. 3600 IN SOA ns1.slicehost.net. hostmaster.cerb4.com. 2010091400 28800 7200 604800 3600
    cerb4.com. 3600 IN A 67.228.80.109
    cerb4.com. 3600 IN MX 10 cerb4.com.
    cerb4.com. 3600 IN NS ns1.slicehost.net.
    cerb4.com. 3600 IN NS ns2.slicehost.net.
    cerb4.com. 3600 IN NS ns3.slicehost.net.

    SECTION NOTES:
    ns1.slicehost.net. 3600 IN A 67.23.4.57
    ns2.slicehost.net. 3600 IN A 50.57.86.182
    ns3.slicehost.net. 3600 IN A 207.97.244.36

    Received 221 bytes from address 207.97.244.36#53 in 15 ms

    Subdomains (the first 50)

    Typos (misspells)

    xerb4.com
    verb4.com
    ferb4.com
    derb4.com
    cwrb4.com
    csrb4.com
    cdrb4.com
    crrb4.com
    c4rb4.com
    c3rb4.com
    ceeb4.com
    cedb4.com
    cefb4.com    		cetb4.com
    ce5b4.com
    ce4b4.com
    cerv4.com
    cern4.com
    cerh4.com
    cerg4.com
    cerb3.com
    cerbe.com
    cerbr.com
    cerb5.com
    erb4.com
    crb4.com    		ceb4.com
    cer4.com
    cerb.com
    ecrb4.com
    creb4.com
    cebr4.com
    cer4b.com
    ccerb4.com
    ceerb4.com
    cerrb4.com
    cerbb4.com
    cerb44.com

    Location

    IP: 67.228.80.109

    continent: NA, country: United States (USA), city: Dallas

    Website value

    rank in the traffic statistics:

    There is not enough data to estimate website value.

    Basic information

    website build using CSS

    code weight: 24.37 KB

    text per all code ratio: 51 %

    title: Cerberus Helpdesk .::. by WebGroup Media, LLC -- Helpdesk, Email Management, Trouble Ticket System, Customer Relationship Management

    description:

    keywords:

    encoding: utf-8

    language: en

    Website code analysis

    one word phrases repeated minimum three times

    PhraseQuantity
    to50
    the45
    and34
    of33
    your31
    you28
    for23
    in19
    Cerb518
    on16
    with15
    can15
    We14
    or12
    are12
    that11
    is10
    our9
    using9
    as7
    from7
    about7
    people7
    be7
    it7
    software6
    mail6
    they6
    e-mail6
    believe6
    data5
    seats5
    same5
    custom5
    we5
    work5
    you're5
    anything5
    based5
    so5
    by5
    --5
    source4
    tools4
    future4
    customer4
    help4
    community4
    With4
    their4
    what4
    other4
    conversations4
    Support4
    reply4
    Center4
    development4
    an4
    don't4
    many4
    more4
    have4
    open4
    We've3
    Virtual3
    list3
    Attendants3
    What3
    most3
    valuable3
    never3
    when3
    create3
    like3
    audience3
    over3
    Cerberus3
    far3
    but3
    any3
    at3
    It's3
    we've3
    There3
    will3
    all3
    day3
    hide3
    want3
    free3
    use3
    just3
    own3
    not3
    workers3
    We're3
    interested3
    share3

    two word phrases repeated minimum three times

    PhraseQuantity
    you can7
    We believe6
    the same5
    you to5
    based on5
    of your5
    believe in4
    the Support4
    to the4
    Support Center4
    With Cerb53
    mail based3
    Cerb5 is3
    so you3
    We don't3
    in your3
    our work3
    for the3
    in the3
    Virtual Attendants3
    Cerb5 you3
    your custom3

    three word phrases repeated minimum three times

    PhraseQuantity
    the Support Center4
    We believe in4
    so you can3
    With Cerb5 you3
    mail based on3
    Cerb5 you can3

    B tags

    Call:

    Live Chat:

    E-mail:

    Post:

    Cerb5

    - Rebecca R., Intake Coordinator, Electronic Frontier Foundation (2011)

    Latest Releases

    On-Site Licenses

    On-Demand Subscription

    Don't let your budget stop you from taking control of your team's inbox.

    WebGroup Media, LLC.

    U tags

    I tags

    (customer support can teach you far more about your audience than marketing can.)

    (or do you expect your customers to keep themselves on your radar?)

    (if 200 other people asked for the same thing, will you remember who they all are when you're ready to deliver it?)

    art

    "A visual object or experience consciously created through an expression of skill or imagination."

    "indulging fads with shiny interfaces".

    images

    file namealternative text
    logos.png
    cerb5_screenshot.png
    logo70.gif
    grid_workspaces.gif
    grid_customfields.gif
    grid_snippets.gif
    grid_broadcast.gif
    grid_drafts.gif
    grid_mailfilters.gif
    logo_wgm.png
    feed-icon-16x16.gif

    headers

    H1

    H2

    We believe in commercial open source.

    We believe in agile development.

    We believe in platforms and toolkits.

    We believe software is art.

    Build your own productivity H.Q.

    Seamlessly track your own data

    Automate monotonous replies

    Personally respond to a crowd

    Share your progress

    Route mail based on anything

    Evaluate Cerb5 with a free 14 day trial!

    H3

    We believe in commercial open source.

    We believe in agile development.

    We believe in platforms and toolkits.

    We believe software is art.

    Build your own productivity H.Q.

    Seamlessly track your own data

    Automate monotonous replies

    Personally respond to a crowd

    Share your progress

    Route mail based on anything

    Evaluate Cerb5 with a free 14 day trial!

    H4

    H5

    H6

    internal links

    addressanchor text
    /chatTown Hall
    http://forum.cerb4.com/Community Forums
    /homehome
    /tourtour
    /videosvideos
    /clientsclients
    /buypricing
    /servicesservices
    /downloaddownload
    /signupfree trial
    /helphelp
    /clientsread more...
    /buy/onsite$675 for 5 seats
    /buy/onsite$1295 for 10 seats
    /buy/onsite$2495 for 20 seats
    /buy/ondemandfrom $75/month
    /homehome
    /tourtour
    /videosvideos
    /clientsclients
    /buypricing
    /servicesservices
    /downloaddownload
    /signupfree trial
    /helphelp
    /licensesoftware license
    /licenseterms of service
    /privacyprivacy policy

    external links

    addressanchor text
    http://www.cerberusweb.com/support/contactOpen a Ticket
    http://github.com/wgm/cerb5GitHub
    http://svn.webgroupmedia.com/cerb5/trunkSubversion
    http://www.wgmdev.com/jira/browse/CHDplanning
    http://wiki.cerb5.com/wiki/5.6What's New?
    http://wiki.cerb5.com/wiki/Upgrading_to_Newer_Versions_of_Cerb5How to Upgrade
    http://wiki.cerb5.com/wiki/Quick_StartQuick Start Guide
    http://www.cerberusweb.com/support/contactContact us!
    http://cerberusweb.com/support/kbNew Cerb5 Articles
    http://cerberusweb.com/support/kb/article/79What are the major differences and improvements between Cerb4 and Cerb5?
    http://cerberusweb.com/support/kb/article/78Using LDAP to authenticate client and worker logins based on an existing directory of contacts
    http://cerberusweb.com/support/kb/article/77Adding Contact Situations to the Support Center
    http://cerberusweb.com/support/kb/article/76Integrating the DISQUS comments platform with knowledgebase articles in the Support Center
    http://cerberusweb.com/support/kb/article/75Tracking worker performance using profiles, subtotals, and the Activity Log
    http://cerberusweb.com/support/kb/article/74Viewing sent messages like a traditional email client
    http://cerberusweb.com/support/kb/article/73Customizing the Support Center logo and color scheme
    http://cerberusweb.com/support/kb/article/72What is the privacy policy for Cerb5 and On-Demand services?
    http://cerberusweb.com/support/kb/article/71Switching a Cerb5 installation from Subversion to Git
    http://cerberusweb.com/support/kb/article/70Upgrading to the latest stable version of Cerb5 using Git
    http://cerberusweb.com/support/kb/article/68Integrating Facebook comments with knowledgebase articles in the Support Center
    http://cerberusweb.com/support/kb/article/66Setting up a Cerb5 local development environment
    http://cerberusweb.com/support/kb/article/65Automatically closing conversations that wait too long for a contact reply
    http://cerberusweb.com/support/kb/article/64Scheduling reminders about anything using Virtual Attendants
    http://cerberusweb.com/support/kb/article/63Enforcing Service Level Agreements (SLAs) with Virtual Attendants and scheduled behavior
    http://cerberusweb.com/support/kb/article/62Automatically refreshing pages using popular browser plugins
    http://cerberusweb.com/support/kb/article/61Useful custom field ideas for workflow, marketing, and segmentation
    http://cerberusweb.com/support/kb/article/60Normalizing countries in your address book using subtotals and bulk update
    http://cerberusweb.com/support/kb/article/59Maintaining a "Do not contact" mailing list for CAN-SPAM compliance
    http://cerberusweb.com/support/kb/article/58Sending SMS notifications to mobile phones with Twilio
    http://cerberusweb.com/support/kb/article/57Filtering out assigned tickets in mail Workflow
    http://cerberusweb.com/support/kb/article/56Sending group auto-replies using Virtual Attendants
    http://cerberusweb.com/support/kb/article/55Adding more information to the subject line of watcher relayed mail
    http://cerberusweb.com/support/kb/article/54Upgrading from Cerb4 to Cerb5
    http://cerberusweb.com/support/kb/article/52Forcing a full reindex of fulltext searchable content