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Date: Fri, 21 Oct 2011 16:30:09 GMT
Server: Apache/2.2.3 (CentOS)
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Date: Fri, 21 Oct 2011 16:30:09 GMT
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Information about DNS servers
callcentrehelper.com | A | 217.174.242.38 | IN | 43200 | |
callcentrehelper.com | SOA | ns.callcentrehelper.com | jonty.pearce.clearlypresented.com | 1276264844 | 10800 3600 604800 10800 IN 43200 |
callcentrehelper.com | TXT | v=spf1 +a +mx -all | Array | IN | 43200 |
callcentrehelper.com | MX | 10 | mail.callcentrehelper.com | IN | 43200 |
callcentrehelper.com | NS | ns.callcentrehelper.com | IN | 43200 |
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Request to the server "callcentrehelper.com"
You used the following DNS server:
DNS Name: ns.callcentrehelper.com
DNS Server Address: 217.174.242.38#53
DNS server aliases:
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flag: qr aa rd REQUEST: 1, ANSWER: 5, AUTHORITY: 0, ADDITIONAL: 2
REQUEST SECTION:
callcentrehelper.com. IN ANY
ANSWER SECTION:
callcentrehelper.com. 86400 IN MX 10 mail.callcentrehelper.com.
callcentrehelper.com. 86400 IN TXT "v=spf1 +a +mx -all"
callcentrehelper.com. 86400 IN SOA ns.callcentrehelper.com. jonty.pearce.clearlypresented.com. 1276264844 10800 3600 604800 10800
callcentrehelper.com. 86400 IN NS ns.callcentrehelper.com.
callcentrehelper.com. 86400 IN A 217.174.242.38
SECTION NOTES:
mail.callcentrehelper.com. 86400 IN A 217.174.242.38
ns.callcentrehelper.com. 86400 IN A 217.174.242.38
Received 221 bytes from address 217.174.242.38#53 in 105 ms
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Location
IP: 217.174.242.38
continent: EU, country: United Kingdom (GBR), city: Gloucester
Website value
rank in the traffic statistics:
There is not enough data to estimate website value.
Basic information
website build using CSS
code weight: 40.45 KB
text per all code ratio: 28 %
title: Call Centre Helper Magazine
description: Call Centre Helper is the UK's most popular call centre magazine. Delivered online it contains articles on management, technology, tips as well as over 300 call centre management jobs.
keywords: call, contact, centre, center, magazine, jobs, management, technology, life
encoding: ISO-8859-1
language: en
Website code analysis
one word phrases repeated minimum three times
Phrase | Quantity |
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on | 7 |
Call | 3 |
two word phrases repeated minimum three times
three word phrases repeated minimum three times
B tags
67,992 Readers
U tags
I tags
images
file name | alternative text |
---|---|
nvm_banner19.gif | NewVoiceMedia S Hunter |
lion-510.jpg | Lion lying down in long grass |
shift-swaps-185.jpg | coloured hands making a circle pattern |
inin-webinar-banner111020.gif | |
Contact-Centre-over-50-seat.jpg | Ai claims solutions celebrating their win |
noble-acquisition-185.jpg | hand shake and financial papers |
web-chat-185.jpg | call centre agent with speech cloud |
audio-quality-185.jpg | laptop with sound waves displayed and headset |
autoglass-ppf-5101.jpg | last years winners Autoglass |
necca-awards-logo-185.jpg | awards banner |
nvm-webinar-banner-1111032.gif | nvm-webinar-banner |
desktop-integration-185.jpg | computers linked to processes |
phone-dial-185.jpg | phone dial |
qvc-group-shot-510.jpg | QVC group shot |
news-185.jpg | News |
jonty-160.jpg | Jonty Pearce |
newsletter-4.jpg | free newsletter |
icon_rss.gif | RSS |
nvm-button19.gif | Plantronics |
plantronics-button4.gif | GMT |
GMTCCHelperButton-wp.jpg | Infinity CCS |
infinity-button4.jpg | Aspect |
aspect-button-7.jpg | Interactive Intelligence |
inin-button2.gif | Rostrvm |
rostrvm-button-june10.png | NewVoiceMedia Webinar |
nvm-webinar-button-111103.gif | Business Systems Conference |
bs-conf-2011-button.jpg | Netcall 1 |
Qmax-buttonV2.gif | mplsystems 8 |
mplsystems-button8.gif | Quantcast |
p-ad4jdy7ZbWJ_g.gif |
headers
H1
Call Centre Helper
H2
H3
H4
H5
H6
internal links
address | anchor text |
---|---|
/ | |
/ | Home |
http://www.callcentrehelper.com/jobs.htm | Jobs |
http://www.callcentrehelper.com/forum/ | Forum |
/wiki/Reference_Guides | Guides |
/strategy | Strategy |
/management | Management |
/technology | Technology |
/news | News |
/tips | Tips |
/directory | Directory |
/events | Events |
/10-reasons-to-advertise-in-call-centre-helper-209.htm | Advertise |
/forum | Latest on the Forum |
http://www.callcentrehelper.com/forum/topic/outsourced-european-call-centres | Outsourced European call centres |
http://www.callcentrehelper.com/forum/topic/call-whisper | Call Whisper |
http://www.callcentrehelper.com/forum/topic/genesys-training | Genesys training |
http://www.callcentrehelper.com/forum/topic/introduce-yourself | Introduce yourself |
http://www.callcentrehelper.com/forum/topic/16-to-24-years-olds-and-employmnet-prospects | 16 to 24 years olds and employmnet prospects |
http://www.callcentrehelper.com/forum/topic/do-hosted-dialers-power-dialers-exist-for-one-man-operations | Do Hosted Dialers Power Dialers exist for one man operations? |
http://www.callcentrehelper.com/how-communication-styles-affect-assertiveness-21028.htm | How communication styles affect assertiveness |
http://www.callcentrehelper.com/how-communication-styles-affect-assertiveness-21028.htm#more-21028 | (Read more…) |
http://www.callcentrehelper.com/the-trials-and-tribulations-of-shift-swaps-24390.htm | The trials and tribulations of shift swaps |
http://www.callcentrehelper.com/the-trials-and-tribulations-of-shift-swaps-24390.htm#more-24390 | (Read more…) |
http://www.callcentrehelper.com/free-webinar-the-contact-centre-of-the-future-22418.htm | Replay and slides from Webinar – The contact centre of the future |
http://www.callcentrehelper.com/free-webinar-the-contact-centre-of-the-future-22418.htm#more-22418 | (Read more…) |
http://www.callcentrehelper.com/north-west-contact-centre-award-winners-announced-24359.htm | North West Contact Centre Award winners announced |
http://www.callcentrehelper.com/north-west-contact-centre-award-winners-announced-24359.htm#more-24359 | (Read more…) |
http://www.callcentrehelper.com/noble-systems-acquires-wfm-software-company-24356.htm | Noble Systems acquires WFM software company |
http://www.callcentrehelper.com/noble-systems-acquires-wfm-software-company-24356.htm#more-24356 | (Read more…) |
http://www.callcentrehelper.com/web-chat-poised-for-rapid-growth-24368.htm | Web chat poised for rapid growth |
http://www.callcentrehelper.com/web-chat-poised-for-rapid-growth-24368.htm#more-24368 | (Read more…) |
http://www.callcentrehelper.com/87-of-consumers-have-problems-with-customer-services-24349.htm | 87% of consumers have problems with customer services |
http://www.callcentrehelper.com/87-of-consumers-have-problems-with-customer-services-24349.htm#more-24349 | (Read more…) |
http://www.callcentrehelper.com/nominations-now-open-for-customer-contact-innovation-awards-2012-24353.htm | Nominations now open for Customer Contact Innovation Awards 2012 |
http://www.callcentrehelper.com/nominations-now-open-for-customer-contact-innovation-awards-2012-24353.htm#more-24353 | (Read more…) |
http://www.callcentrehelper.com/shortlist-announced-for-north-east-contact-centre-awards-24374.htm | Shortlist announced for North East Contact Centre awards |
http://www.callcentrehelper.com/shortlist-announced-for-north-east-contact-centre-awards-24374.htm#more-24374 | (Read more…) |
http://www.callcentrehelper.com/free-webinar-20-reasons-to-host-your-contact-centre-in-the-cloud-24498.htm | Free Webinar: 20 reasons to host your Contact Centre in the cloud |
http://www.callcentrehelper.com/free-webinar-20-reasons-to-host-your-contact-centre-in-the-cloud-24498.htm#more-24498 | (Read more…) |
http://www.callcentrehelper.com/lack-of-desktop-it-integration-costs-uk-call-centres-over-1bn-a-year-24343.htm | Lack of desktop IT integration costs UK call centres over £1bn a year |
http://www.callcentrehelper.com/lack-of-desktop-it-integration-costs-uk-call-centres-over-1bn-a-year-24343.htm#more-24343 | (Read more…) |
http://www.callcentrehelper.com/sytel%e2%80%99s-predictive-dialer-to-meet-growing-demand-for-hosted-outbound-capabilities-24371.htm | Predictive Dialler to meet growing demand for hosted outbound capabilities |
http://www.callcentrehelper.com/sytel%e2%80%99s-predictive-dialer-to-meet-growing-demand-for-hosted-outbound-capabilities-24371.htm#more-24371 | (Read more…) |
http://www.callcentrehelper.com/qvc-raises-over-4million-for-breast-cancer-care-24378.htm | QVC raises over £4million for Breast Cancer Care |
http://www.callcentrehelper.com/qvc-raises-over-4million-for-breast-cancer-care-24378.htm#more-24378 | (Read more…) |
http://www.callcentrehelper.com/call-centre-news-round-up-12940.htm | Call Centre News round-up |
http://www.callcentrehelper.com/call-centre-news-round-up-12940.htm#more-12940 | (Read more…) |
/analyticspage.htm | 67,992 Readers |
http://www.callcentrehelper.com/newsletter.html | Click here for aFREE SUBSCRIPTION |
http://www.callcentrehelper.com/newsletter.html | free newsletter |
http://www.callcentrehelper.com/the-top-25-positive-words-and-phrases-1847.htm | The Top 25 positive words and phrases |
http://www.callcentrehelper.com/the-top-50-interview-questions-and-how-to-handle-them-8000.htm | The Top 50 interview questions and how to handle them |
http://www.callcentrehelper.com/incentive-schemes-that-work-193.htm | Incentive schemes that work |
http://www.callcentrehelper.com/erlang-c-calculator-2473.htm | Free Excel Erlang Calculator |
/feed | RSS |
/feed | Subscribe to RSS feed |
http://www.callcentrehelper.com/10-reasons-to-advertise-in-call-centre-helper-209.htm | See your advert here |
http://www.callcentrehelper.com/forum/topic/outsourced-european-call-centres | Outsourced European call centres |
http://www.callcentrehelper.com/forum/topic/call-whisper | Call Whisper |
http://www.callcentrehelper.com/forum/topic/genesys-training | Genesys training |
http://www.callcentrehelper.com/forum/topic/introduce-yourself | Introduce yourself |
http://www.callcentrehelper.com/forum/topic/16-to-24-years-olds-and-employmnet-prospects | 16 to 24 years olds and employmnet prospects |
http://www.callcentrehelper.com/forum/topic/do-hosted-dialers-power-dialers-exist-for-one-man-operations | Do Hosted Dialers Power Dialers exist for one man operations? |
http://www.callcentrehelper.com/managing-call-backs-in-the-call-centre-7443.htm#comment-31166 | Managing call-backs in the call centre |
http://www.callcentrehelper.com/how-to-set-up-a-call-centre-2544.htm#comment-31165 | How to set up a call centre |
http://www.callcentrehelper.com/tips-to-improve-your-call-quality-monitoring-4732.htm#comment-31163 | 30 tips to improve your call quality monitoring |
http://www.callcentrehelper.com/erlang-c-calculator-2473.htm#comment-31162 | Free Excel Erlang Calculator |
http://www.callcentrehelper.com/how-do-i-lead-my-team-successfully-192.htm#comment-31161 | How do I lead my team successfully? |
/feed | Subscribe to RSS feed |
/feed | RSS |
http://www.callcentrehelper.com/wiki/Call_Recording_and_Speech_Analytics_Reference_Guide | Call Recording Speech Analytics |
http://www.callcentrehelper.com/wiki/Outbound_Dialling_Reference_Guide | Outbound dialing |
http://www.callcentrehelper.com/wiki/Workforce_Management_Reference_Guide | Workforce Management |
/jobs.htm | Call centre jobs |
/jobs-uk/ | Contact centre jobs |
http://www.callcentrehelper.com/jobs-london.htm | Jobs london |
http://www.callcentrehelper.com/management | Call Centre Management |
http://www.callcentrehelper.com/forum/ | Forum |
http://www.callcentrehelper.com/tips | Tips |
http://www.callcentrehelper.com/technology | Call Centre technology |
http://www.callcentrehelper.com/the-top-10-call-centre-technology-for-2009-6673.htm | Top 10 technology |
http://www.callcentrehelper.com/erlang-c-calculator-2473.htm | Erlang caclulator |
/10-reasons-to-advertise-in-call-centre-helper-209.htm | Advertise |
/call-centre-helper-forward-features-207.htm | Forward Features |
/contact-call-centre-helper-208.htm | Contact us |
http://www.callcentrehelper.com/ | call centre |
http://www.callcentrehelper.com/jobs.htm | call centre jobs |
external links
address | anchor text |
---|---|
http://www.newvoicemedia.com/contactworld/ | NewVoiceMedia S Hunter |
https://www1.gotomeeting.com/register/188126953 | |
https://www1.gotomeeting.com/register/188126953 | Click here to view the replay. |
https://www1.gotomeeting.com/register/623085680 | nvm-webinar-banner |
https://www1.gotomeeting.com/register/623085680 | Click here to register |
http://www.ft.com/cms/s/f992de9e-f4ec-11e0-9023-00144feab49a,Authorised=false.html?_i_location=http%3A%2F%2Fwww.ft.com%2Fcms%2Fs%2F0%2Ff992de9e-f4ec-11e0-9023-00144feab49a.html&_i_referer=#axzz1bA3Qf6Dh | Financial Times |
http://www.guardian.co.uk/money/2011/oct/14/talktalk-silent-calls-ofcom?newsfeed=true | The Guardian |
http://www.thisissouthwales.co.uk/centre-battling-bring-fresh-work-contract-blow/story-13564952-detail/story.html | This is South Wales |
http://www.businesscloud9.com/content/cloud-blindness-triggered-lack-straight-vendors/6663 | BusinessCloud9 |
http://www.theglaswegian.co.uk/glasgow-news/news-in-brief/2011/10/13/glasgow-call-centre-a-ringing-success-102692-23486158/ | The Glaswegian |
http://www.linkedin.com/groups/Call-Centre-Community-1802300 | Call Centre Community on LinkedIn |
http://twitter.com/#!/jontypearce | |
http://www.surveymonkey.com/s/P78GC9R | take our reader survey |
http://www.rostrvm.com/outbound_call_centre.php | Are you ready? |
http://www.rostrvm.com/outbound_call_centre.php | www.rostrvm.com |
http://www.brainfoodextra.com/new-customer-service-workshops-on-social-mobile | Social Customer Service Workshops |
http://www.brainfoodextra.com/new-customer-service-workshops-on-social-mobile | www.brainfoodextra.com |
http://www.amazon.co.uk/dp/B005JTNFWW | A Must Read for Call Centre Agents! |
http://www.amazon.co.uk/dp/B005JTNFWW | www.amazon.co.uk |
http://twitter.com/#!/jontypearce | |
http://www.linkedin.com/groups/Call-Centre-Community-1802300 | Call Centre Community on LinkedIn |
http://www.newvoicemedia.com/contactworld/ | NewVoiceMedia S Hunter |
http://www.plantronics.com/uk/product/cs500 | Plantronics |
http://www.gmt.com/cch_wpforecasting | GMT |
http://www.infinityccs.com/guarantee.html | Infinity CCS |
http://www.aspectregistration.com/WFOWS11/?ref=WFO11CCHEL | Aspect |
http://www.inin.com/ProductSolutions/Pages/Communications-as-a-Service.aspx | Interactive Intelligence |
http://rostrvm.com/cases.php | Rostrvm |
http://www1.gotomeeting.com/register/623085680 | NewVoiceMedia Webinar |
http://www.businesssystemsuk.co.uk/conference2011 | Business Systems Conference |
http://www.netcall.com/index.php/events | Netcall 1 |
http://www.mplsystems.co.uk/products/intelligent-agent-desktop.html | mplsystems 8 |
http://www.presentationmagazine.com/ | presentation |
http://www.presentationmagazine.com/free_powerpoint_template.htm | powerpoint templates |
http://www.ideashelper.com | party ideas |
http://www.businesshelper.co.uk/ | business helper |