MENU
last data update: 2011/10/14, 17:30
Website loading time
during the test: 5.6 s
cable connection (average): 5.81 s
DSL connection (average): 6.03 s
modem (average): 17.37 s
HTTP headers
HTTP/1.1 301 Moved Permanently
Date: Sat, 15 Oct 2011 00:30:00 GMT
Server: Apache
Location: http://www.adrianswinscoe.com/blog
Vary: Accept-Encoding
Content-Length: 310
Connection: close
Content-Type: text/html; charset=iso-8859-1
HTTP/1.1 301 Moved Permanently
Date: Sat, 15 Oct 2011 00:30:00 GMT
Server: Apache
Location: http://www.adrianswinscoe.com/blog/
Vary: Accept-Encoding
Content-Length: 315
Connection: close
Content-Type: text/html; charset=iso-8859-1
HTTP/1.1 200 OK
Date: Sat, 15 Oct 2011 00:30:01 GMT
Server: Apache
Vary: Cookie,User-Agent,Accept-Encoding
X-Powered-By: W3 Total Cache/0.9.2.4
X-Pingback: http://www.adrianswinscoe.com/blog/xmlrpc.php
Last-Modified: Sat, 15 Oct 2011 00:29:58 GMT
Connection: close
Content-Type: text/html; charset=UTF-8
Information about DNS servers
adrianswinscoe.com | SOA | ns.hosteurope.com | hostmaster.adrianswinscoe.com | 2009112702 | 86400 3600 1209600 86400 IN 43200 |
adrianswinscoe.com | MX | 20 | mx1.123-reg.co.uk | IN | 43200 |
adrianswinscoe.com | MX | 10 | mx0.123-reg.co.uk | IN | 43200 |
adrianswinscoe.com | A | 94.136.40.103 | IN | 43200 | |
adrianswinscoe.com | NS | ns2.hosteurope.com | IN | 43200 | |
adrianswinscoe.com | NS | ns.hosteurope.com | IN | 43200 |
Received from the first DNS server
Request to the server "adrianswinscoe.com"
You used the following DNS server:
DNS Name: ns2.hosteurope.com
DNS Server Address: 92.51.159.40#53
DNS server aliases:
HEADER opcode: REQUEST, status: NOERROR, id: 35539
flag: qr aa rd REQUEST: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 14
REQUEST SECTION:
adrianswinscoe.com. IN ANY
ANSWER SECTION:
adrianswinscoe.com. 86400 IN A 94.136.40.103
adrianswinscoe.com. 86400 IN MX 10 mx0.123-reg.co.uk.
adrianswinscoe.com. 86400 IN MX 20 mx1.123-reg.co.uk.
adrianswinscoe.com. 86400 IN NS ns.hosteurope.com.
adrianswinscoe.com. 86400 IN SOA ns.hosteurope.com. hostmaster.adrianswinscoe.com. 2009112702 86400 3600 1209600 86400
adrianswinscoe.com. 86400 IN NS ns2.hosteurope.com.
SECTION NOTES:
mx1.123-reg.co.uk. 7200 IN A 94.136.40.153
mx0.123-reg.co.uk. 7200 IN A 94.136.40.153
mx0.123-reg.co.uk. 7200 IN A 94.136.40.154
mx0.123-reg.co.uk. 7200 IN A 94.136.40.61
mx1.123-reg.co.uk. 7200 IN A 94.136.40.154
ns2.hosteurope.com. 7200 IN A 92.51.159.40
mx0.123-reg.co.uk. 7200 IN A 94.136.40.150
ns.hosteurope.com. 7200 IN A 212.67.202.2
mx1.123-reg.co.uk. 7200 IN A 94.136.40.152
mx1.123-reg.co.uk. 7200 IN A 94.136.40.150
mx0.123-reg.co.uk. 7200 IN A 94.136.40.151
mx1.123-reg.co.uk. 7200 IN A 94.136.40.61
mx1.123-reg.co.uk. 7200 IN A 94.136.40.151
mx0.123-reg.co.uk. 7200 IN A 94.136.40.152
Received 454 bytes from address 92.51.159.40#53 in 108 ms
Received from the second DNS server
Request to the server "adrianswinscoe.com"
You used the following DNS server:
DNS Name: ns.hosteurope.com
DNS Server Address: 212.67.202.2#53
DNS server aliases:
HEADER opcode: REQUEST, status: NOERROR, id: 17058
flag: qr aa rd REQUEST: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 14
REQUEST SECTION:
adrianswinscoe.com. IN ANY
ANSWER SECTION:
adrianswinscoe.com. 86400 IN NS ns.hosteurope.com.
adrianswinscoe.com. 86400 IN NS ns2.hosteurope.com.
adrianswinscoe.com. 86400 IN A 94.136.40.103
adrianswinscoe.com. 86400 IN MX 10 mx0.123-reg.co.uk.
adrianswinscoe.com. 86400 IN SOA ns.hosteurope.com. hostmaster.adrianswinscoe.com. 2009112702 86400 3600 1209600 86400
adrianswinscoe.com. 86400 IN MX 20 mx1.123-reg.co.uk.
SECTION NOTES:
mx0.123-reg.co.uk. 7200 IN A 94.136.40.152
ns.hosteurope.com. 7200 IN A 212.67.202.2
mx1.123-reg.co.uk. 7200 IN A 94.136.40.150
mx0.123-reg.co.uk. 7200 IN A 94.136.40.153
mx0.123-reg.co.uk. 7200 IN A 94.136.40.150
mx1.123-reg.co.uk. 7200 IN A 94.136.40.61
mx0.123-reg.co.uk. 7200 IN A 94.136.40.151
mx1.123-reg.co.uk. 7200 IN A 94.136.40.152
ns2.hosteurope.com. 7200 IN A 92.51.159.40
mx0.123-reg.co.uk. 7200 IN A 94.136.40.154
mx1.123-reg.co.uk. 7200 IN A 94.136.40.154
mx0.123-reg.co.uk. 7200 IN A 94.136.40.61
mx1.123-reg.co.uk. 7200 IN A 94.136.40.153
mx1.123-reg.co.uk. 7200 IN A 94.136.40.151
Received 454 bytes from address 212.67.202.2#53 in 99 ms
Subdomains (the first 50)
Typos (misspells)
zdrianswinscoe.com sdrianswinscoe.com wdrianswinscoe.com qdrianswinscoe.com asrianswinscoe.com axrianswinscoe.com acrianswinscoe.com afrianswinscoe.com arrianswinscoe.com aerianswinscoe.com adeianswinscoe.com addianswinscoe.com adfianswinscoe.com adtianswinscoe.com ad5ianswinscoe.com ad4ianswinscoe.com adruanswinscoe.com adrjanswinscoe.com adrkanswinscoe.com adroanswinscoe.com adr9answinscoe.com adr8answinscoe.com adriznswinscoe.com adrisnswinscoe.com adriwnswinscoe.com adriqnswinscoe.com adriabswinscoe.com adriamswinscoe.com adriajswinscoe.com adriahswinscoe.com adrianawinscoe.com adrianzwinscoe.com adrianxwinscoe.com adriandwinscoe.com adrianewinscoe.com adrianwwinscoe.com adriansqinscoe.com adriansainscoe.com adrianssinscoe.com | adrianseinscoe.com adrians3inscoe.com adrians2inscoe.com adrianswunscoe.com adrianswjnscoe.com adrianswknscoe.com adrianswonscoe.com adriansw9nscoe.com adriansw8nscoe.com adrianswibscoe.com adrianswimscoe.com adrianswijscoe.com adrianswihscoe.com adrianswinacoe.com adrianswinzcoe.com adrianswinxcoe.com adrianswindcoe.com adrianswinecoe.com adrianswinwcoe.com adrianswinsxoe.com adrianswinsvoe.com adrianswinsfoe.com adrianswinsdoe.com adrianswinscie.com adrianswinscke.com adrianswinscle.com adrianswinscpe.com adrianswinsc0e.com adrianswinsc9e.com adrianswinscow.com adrianswinscos.com adrianswinscod.com adrianswinscor.com adrianswinsco4.com adrianswinsco3.com drianswinscoe.com arianswinscoe.com adianswinscoe.com adranswinscoe.com | adrinswinscoe.com adriaswinscoe.com adrianwinscoe.com adriansinscoe.com adrianswnscoe.com adrianswiscoe.com adrianswincoe.com adrianswinsoe.com adrianswinsce.com adrianswinsco.com darianswinscoe.com ardianswinscoe.com adiranswinscoe.com adrainswinscoe.com adrinaswinscoe.com adriasnwinscoe.com adrianwsinscoe.com adriansiwnscoe.com adrianswniscoe.com adrianswisncoe.com adrianswincsoe.com adrianswinsoce.com adrianswinsceo.com aadrianswinscoe.com addrianswinscoe.com adrrianswinscoe.com adriianswinscoe.com adriaanswinscoe.com adriannswinscoe.com adriansswinscoe.com adrianswwinscoe.com adrianswiinscoe.com adrianswinnscoe.com adrianswinsscoe.com adrianswinsccoe.com adrianswinscooe.com adrianswinscoee.com |
Location
IP: 94.136.40.103
continent: EU, country: United Kingdom (GBR), city:
Website value
rank in the traffic statistics:
There is not enough data to estimate website value.
Basic information
website build using CSS
code weight: 82.38 KB
text per all code ratio: 17 %
title: Customer Focused Strategies to Grow Your Business |RARE Business Growth & Marketing Blog | Adrian Swinscoe |
description: Here on the blog we explore how building better relationships with your customers and your people can drive sustainable business growth, through effective marketing, using social media in your business in the right way, improving your customer experience, understanding your customer journey, better word of mouth and inbound marketing strategy, customer service, customer retention and all that it takes to make those things happen.
keywords: Business growth advice, business growth consulting, Customer experience tactics, Customer experience strategy, customer retention, customer service tips, customer loyalty and service strategies for small businesses & entrepreneurs, Customer retention tips for small business, Customer Retention, Customer Loyalty, Small Business Marketing Strategies, Social media strategy, Blogging, Content marketing, Marketing, Word of Mouth Marketing, Inbound Marketing, Small business Advice, Small business consulting, SME marketing.
encoding: UTF-8
language: en-US
Website code analysis
one word phrases repeated minimum three times
Phrase | Quantity |
---|---|
the | 72 |
and | 51 |
that | 43 |
of | 42 |
to | 42 |
in | 38 |
on | 23 |
you | 19 |
customer | 18 |
was | 18 |
it | 17 |
is | 16 |
this | 15 |
we | 14 |
for | 14 |
about | 12 |
Share | 12 |
Customer | 12 |
from | 11 |
people | 11 |
with | 10 |
they | 10 |
experience | 10 |
at | 9 |
experience, | 8 |
comments | 8 |
service | 8 |
their | 8 |
what | 7 |
were | 7 |
cycling | 7 |
The | 7 |
all | 6 |
Adrian | 6 |
are | 6 |
just | 6 |
your | 6 |
where | 6 |
Business | 6 |
have | 6 |
not | 6 |
do | 6 |
deliver | 5 |
our | 5 |
social | 5 |
service, | 5 |
as | 5 |
them | 5 |
week | 5 |
be | 5 |
some | 5 |
one | 5 |
me | 5 |
credit: | 5 |
baggage | 5 |
or | 5 |
2011 | 5 |
photo | 5 |
over | 4 |
go | 4 |
Tell | 4 |
But, | 4 |
how | 4 |
networking | 4 |
Posted | 4 |
Twitter, | 4 |
made | 4 |
UK | 4 |
friend | 4 |
Facebook, | 4 |
Likeminds | 4 |
bags | 4 |
Delicious, | 4 |
had | 4 |
Tweet | 4 |
October | 4 |
BA | 4 |
has | 4 |
Tags: | 4 |
there | 4 |
4 | |
4 | |
world | 4 |
really | 4 |
team | 4 |
don’t | 4 |
an | 4 |
4 | |
think | 4 |
Digg, | 4 |
They | 3 |
threshold | 3 |
party | 3 |
championship | 3 |
first | 3 |
suppliers | 3 |
before | 3 |
years | 3 |
back | 3 |
meet | 3 |
say | 3 |
new | 3 |
However, | 3 |
victory | 3 |
means | 3 |
GB | 3 |
good | 3 |
business | 3 |
recent | 3 |
expectations | 3 |
Therefore, | 3 |
Mark | 3 |
british | 3 |
event | 3 |
more | 3 |
network | 3 |
talk | 3 |
will | 3 |
then | 3 |
here | 3 |
know | 3 |
if | 3 |
And | 3 |
two word phrases repeated minimum three times
Phrase | Quantity |
---|---|
Share on | 12 |
of the | 11 |
in the | 8 |
customer experience | 7 |
that you | 6 |
photo credit: | 5 |
Tell friend | 4 |
friend Tags: | 4 |
this Tell | 4 |
Adrian October | 4 |
Tweet this | 4 |
and the | 4 |
Facebook Share | 4 |
on Twitter, | 4 |
it is | 4 |
customer service | 4 |
on Facebook | 4 |
on Linkedin | 4 |
Posted in | 4 |
Linkedin Tweet | 4 |
of people | 4 |
Delicious, Digg, | 4 |
Facebook, Delicious, | 4 |
Digg, Reddit | 4 |
Twitter, Facebook, | 4 |
Customer service, | 3 |
that is | 3 |
was the | 3 |
it was | 3 |
the UK | 3 |
comments photo | 3 |
and that | 3 |
in Customer | 3 |
the threshold | 3 |
comments Share | 3 |
all of | 3 |
at the | 3 |
the baggage | 3 |
talk about | 3 |
that we | 3 |
we are | 3 |
and we | 3 |
on the | 3 |
them and | 3 |
from Likeminds | 3 |
the GB | 3 |
one of | 3 |
people that | 3 |
service and | 3 |
to the | 3 |
customer experience, | 3 |
three word phrases repeated minimum three times
Phrase | Quantity |
---|---|
Facebook Share on | 4 |
on Facebook Share | 4 |
Share on Twitter, | 4 |
on Twitter, Facebook, | 4 |
Share on Linkedin | 4 |
on Linkedin Tweet | 4 |
this Tell friend | 4 |
Tweet this Tell | 4 |
Tell friend Tags: | 4 |
Linkedin Tweet this | 4 |
Twitter, Facebook, Delicious, | 4 |
Share on Facebook | 4 |
Facebook, Delicious, Digg, | 4 |
Delicious, Digg, Reddit | 4 |
comments photo credit: | 3 |
Posted in Customer | 3 |
comments Share on | 3 |
B tags
U tags
I tags
images
file name | alternative text |
---|---|
feed.png | RSS |
347350544_e19618d6d5.jpg | Pinkberry locked their doors because their registers were broken. But we (the hungry crowd outside) convinced them to let us in so we could pay with exact change. Yum! |
cc.png | Creative Commons License |
blank.gif | |
5282253264_420575eb27.jpg | |
2378450690_39a918f54d.jpg | |
3202396970_7b79a0beb2.jpg | |
5148043273_7eebd5d456.jpg | Trip to France Day #3 - Manchester, England - 10, Dec - 03.jpg |
icon_smile.gif | Chris Hoy |
rss_transparent.png | Spotlight Beam |
email_transparent.png | Granada: Alhambra |
twitter_transparent.png | :) |
Screen-shot-2011-01-23-at-17.51.351.png | Subscribe via RSS |
ACLondon_019071.jpg | Subscribe via Email |
headers
H1
H2
Do you network to your strengths?
British Airways and using suppliers to deliver your customer experience
Lessons from the GB cycling team for all in customer experience?
Throwing a spotlight on customer service
H3
Do you network to your strengths?
British Airways and using suppliers to deliver your customer experience
Lessons from the GB cycling team for all in customer experience?
Throwing a spotlight on customer service
H4
H5
H6
internal links
address | anchor text |
---|---|
http://www.adrianswinscoe.com/blog/ | Adrian Swinscoe |
http://www.adrianswinscoe.com/blog/speaking/ | Speaking |
http://www.adrianswinscoe.com/blog/testimonials/ | Testimonials |
http://www.adrianswinscoe.com/blog/videos/ | Videos |
http://www.adrianswinscoe.com/blog/work-with-me/ | Work with me |
http://www.adrianswinscoe.com/blog/about/ | About |
http://www.adrianswinscoe.com/blog/contact/ | Contact |
http://www.adrianswinscoe.com/blog/feed/ | RSS |
http://www.adrianswinscoe.com/blog/do-you-network-to-your-strengths/ | Do you network to your strengths? |
http://www.adrianswinscoe.com/blog/author/admin/ | Adrian |
http://www.adrianswinscoe.com/blog/do-you-network-to-your-strengths/ | October 14, 2011 |
http://www.adrianswinscoe.com/blog/do-you-network-to-your-strengths/#comments | 1 comment |
mailto:?subject=Adrian%20Swinscoe%20:%20Do%20you%20network%20to%20your%20strengths?&body=here%20is%20a%20link%20to%20a%20site%20I%20really%20like.%20%20%20http://www.adrianswinscoe.com/blog/do-you-network-to-your-strengths/ | |
http://www.adrianswinscoe.com/blog/tag/business/ | Business |
http://www.adrianswinscoe.com/blog/tag/context/ | context |
http://www.adrianswinscoe.com/blog/tag/network/ | network |
http://www.adrianswinscoe.com/blog/tag/networking-events/ | networking events |
http://www.adrianswinscoe.com/blog/tag/online-social-networking/ | online social networking |
http://www.adrianswinscoe.com/blog/tag/open-network/ | open network |
http://www.adrianswinscoe.com/blog/tag/people/ | People |
http://www.adrianswinscoe.com/blog/tag/social/ | social |
http://www.adrianswinscoe.com/blog/tag/social-beings/ | social beings |
http://www.adrianswinscoe.com/blog/tag/strength/ | strength |
http://www.adrianswinscoe.com/blog/category/business-development/ | Business development |
http://www.adrianswinscoe.com/blog/category/business-growth/ | Business growth |
http://www.adrianswinscoe.com/blog/do-you-network-to-your-strengths/#comments | 1 comment |
http://www.adrianswinscoe.com/blog/british-airways-and-using-suppliers-to-deliver-your-customer-experience/ | British Airways and using suppliers to deliver your customer experience |
http://www.adrianswinscoe.com/blog/author/admin/ | Adrian |
http://www.adrianswinscoe.com/blog/british-airways-and-using-suppliers-to-deliver-your-customer-experience/ | October 11, 2011 |
http://www.adrianswinscoe.com/blog/british-airways-and-using-suppliers-to-deliver-your-customer-experience/#comments | 2 comments |
mailto:?subject=Adrian%20Swinscoe%20:%20British%20Airways%20and%20using%20suppliers%20to%20deliver%20your%20customer%20experience&body=here%20is%20a%20link%20to%20a%20site%20I%20really%20like.%20%20%20http://www.adrianswinscoe.com/blog/british-airways-and-using-suppliers-to-deliver-your-customer-experience/ | |
http://www.adrianswinscoe.com/blog/tag/airport-infrastructure/ | airport infrastructure |
http://www.adrianswinscoe.com/blog/tag/baggage-carousel/ | baggage carousel |
http://www.adrianswinscoe.com/blog/tag/british-airways/ | british airways |
http://www.adrianswinscoe.com/blog/tag/customer-experience/ | customer experience |
http://www.adrianswinscoe.com/blog/tag/deliver/ | deliver |
http://www.adrianswinscoe.com/blog/tag/experience/ | experience |
http://www.adrianswinscoe.com/blog/tag/experience-british-airways/ | experience british airways |
http://www.adrianswinscoe.com/blog/tag/gatwick-airport/ | gatwick airport |
http://www.adrianswinscoe.com/blog/tag/london-gatwick-airport/ | london gatwick airport |
http://www.adrianswinscoe.com/blog/tag/suppliers/ | suppliers |
http://www.adrianswinscoe.com/blog/tag/travel/ | travel |
http://www.adrianswinscoe.com/blog/tag/united-kingdom/ | united kingdom |
http://www.adrianswinscoe.com/blog/category/customer-experience-2/ | Customer experience |
http://www.adrianswinscoe.com/blog/category/customer-journey-2/ | Customer Journey |
http://www.adrianswinscoe.com/blog/category/customer-service/ | Customer service |
http://www.adrianswinscoe.com/blog/category/existing-customers/ | Existing customers |
http://www.adrianswinscoe.com/blog/british-airways-and-using-suppliers-to-deliver-your-customer-experience/#comments | 2 comments |
http://www.adrianswinscoe.com/blog/lessons-from-the-gb-cycling-team-for-all-in-customer-experience/ | Lessons from the GB cycling team for all in customer experience? |
http://www.adrianswinscoe.com/blog/author/admin/ | Adrian |
http://www.adrianswinscoe.com/blog/lessons-from-the-gb-cycling-team-for-all-in-customer-experience/ | October 7, 2011 |
http://www.adrianswinscoe.com/blog/lessons-from-the-gb-cycling-team-for-all-in-customer-experience/#comments | 14 comments |
mailto:?subject=Adrian%20Swinscoe%20:%20Lessons%20from%20the%20GB%20cycling%20team%20for%20all%20in%20customer%20experience?&body=here%20is%20a%20link%20to%20a%20site%20I%20really%20like.%20%20%20http://www.adrianswinscoe.com/blog/lessons-from-the-gb-cycling-team-for-all-in-customer-experience/ | |
http://www.adrianswinscoe.com/blog/tag/british-cycling/ | british cycling |
http://www.adrianswinscoe.com/blog/tag/customer/ | customer |
http://www.adrianswinscoe.com/blog/tag/customer-experience/ | customer experience |
http://www.adrianswinscoe.com/blog/tag/customer-experience-management/ | customer experience management |
http://www.adrianswinscoe.com/blog/tag/customer-loyalty/ | customer loyalty |
http://www.adrianswinscoe.com/blog/tag/customers/ | Customers |
http://www.adrianswinscoe.com/blog/tag/cycling/ | cycling |
http://www.adrianswinscoe.com/blog/tag/cycling-team/ | cycling team |
http://www.adrianswinscoe.com/blog/tag/cycling-teams/ | cycling teams |
http://www.adrianswinscoe.com/blog/tag/dave-brailsford/ | dave brailsford |
http://www.adrianswinscoe.com/blog/tag/experience/ | experience |
http://www.adrianswinscoe.com/blog/tag/gb/ | gb |
http://www.adrianswinscoe.com/blog/tag/lessons/ | lessons |
http://www.adrianswinscoe.com/blog/tag/mark-cavendish/ | mark cavendish |
http://www.adrianswinscoe.com/blog/tag/marketing/ | Marketing |
http://www.adrianswinscoe.com/blog/tag/sports/ | sports |
http://www.adrianswinscoe.com/blog/tag/teams/ | Teams |
http://www.adrianswinscoe.com/blog/category/customer-experience-2/ | Customer experience |
http://www.adrianswinscoe.com/blog/category/leadership/ | Leadership |
http://www.adrianswinscoe.com/blog/category/team/ | Team |
http://www.adrianswinscoe.com/blog/lessons-from-the-gb-cycling-team-for-all-in-customer-experience/#comments | 14 comments |
http://www.adrianswinscoe.com/blog/throwing-a-spotlight-on-customer-service/ | Throwing a spotlight on customer service |
http://www.adrianswinscoe.com/blog/author/admin/ | Adrian |
http://www.adrianswinscoe.com/blog/throwing-a-spotlight-on-customer-service/ | October 4, 2011 |
http://www.adrianswinscoe.com/blog/throwing-a-spotlight-on-customer-service/#comments | 18 comments |
mailto:?subject=Adrian%20Swinscoe%20:%20Throwing%20a%20spotlight%20on%20customer%20service&body=here%20is%20a%20link%20to%20a%20site%20I%20really%20like.%20%20%20http://www.adrianswinscoe.com/blog/throwing-a-spotlight-on-customer-service/ | |
http://www.adrianswinscoe.com/blog/tag/business/ | Business |
http://www.adrianswinscoe.com/blog/tag/consumer-behaviour/ | consumer behaviour |
http://www.adrianswinscoe.com/blog/tag/customer/ | customer |
http://www.adrianswinscoe.com/blog/tag/customer-experience-management/ | customer experience management |
http://www.adrianswinscoe.com/blog/tag/customer-service/ | Customer service |
http://www.adrianswinscoe.com/blog/tag/customers/ | Customers |
http://www.adrianswinscoe.com/blog/tag/marketing/ | Marketing |
http://www.adrianswinscoe.com/blog/tag/national-customer-service-week/ | national customer service week |
http://www.adrianswinscoe.com/blog/tag/poor-service/ | poor service |
http://www.adrianswinscoe.com/blog/tag/spotlight/ | spotlight |
http://www.adrianswinscoe.com/blog/category/customer-retention/ | Customer retention |
http://www.adrianswinscoe.com/blog/category/customer-service/ | Customer service |
http://www.adrianswinscoe.com/blog/category/existing-customers/ | Existing customers |
http://www.adrianswinscoe.com/blog/throwing-a-spotlight-on-customer-service/#comments | 18 comments |
http://www.adrianswinscoe.com/blog/page/2/?doing_wp_cron | |
mailto:adrian@adrianswinscoe.com | EMAIL Adrian |
http://www.adrianswinscoe.com/blog/category/branding/ | Branding |
http://www.adrianswinscoe.com/blog/category/business-development/ | Business development |
http://www.adrianswinscoe.com/blog/category/business-growth/ | Business growth |
http://www.adrianswinscoe.com/blog/category/culture/ | Culture |
http://www.adrianswinscoe.com/blog/category/customer-experience-2/ | Customer experience |
http://www.adrianswinscoe.com/blog/category/customer-journey-2/ | Customer Journey |
http://www.adrianswinscoe.com/blog/category/customer-retention/ | Customer retention |
http://www.adrianswinscoe.com/blog/category/customer-service/ | Customer service |
http://www.adrianswinscoe.com/blog/category/existing-customers/ | Existing customers |
http://www.adrianswinscoe.com/blog/category/innovation/ | Innovation |
http://www.adrianswinscoe.com/blog/category/interviews/ | Interviews |
http://www.adrianswinscoe.com/blog/category/leadership/ | Leadership |
http://www.adrianswinscoe.com/blog/category/marketing/ | Marketing |
http://www.adrianswinscoe.com/blog/category/social-media/ | Social Media |
http://www.adrianswinscoe.com/blog/category/team/ | Team |
http://www.adrianswinscoe.com/blog/category/uncategorized/ | Uncategorized |
http://www.adrianswinscoe.com:/blog/wp-content/uploads/2010/12/ACLondon_01907.jpg | |
http://www.adrianswinscoe.com:/blog/wp-content/uploads/2010/12/ACLondon_019071.jpg | Adrian Swinscoe Hello |
http://www.adrianswinscoe.com/blog/about/ | [Read More...] |
http://www.adrianswinscoe.com/blog/tag/brand/ | Brand |
http://www.adrianswinscoe.com/blog/tag/business/ | Business |
http://www.adrianswinscoe.com/blog/tag/business-growth/ | Business growth |
http://www.adrianswinscoe.com/blog/tag/business-inspiration/ | business inspiration |
http://www.adrianswinscoe.com/blog/tag/business-owners/ | business owners |
http://www.adrianswinscoe.com/blog/tag/communication/ | Communication |
http://www.adrianswinscoe.com/blog/tag/creativity/ | Creativity |
http://www.adrianswinscoe.com/blog/tag/culture/ | Culture |
http://www.adrianswinscoe.com/blog/tag/customer-acquisition/ | Customer Acquisition |
http://www.adrianswinscoe.com/blog/tag/customer-complaints/ | Customer Complaints |
http://www.adrianswinscoe.com/blog/tag/customer-experience/ | customer experience |
http://www.adrianswinscoe.com/blog/tag/customer-experience-management/ | customer experience management |
http://www.adrianswinscoe.com/blog/tag/customer-journey/ | customer journey |
http://www.adrianswinscoe.com/blog/tag/customer-retention/ | Customer retention |
http://www.adrianswinscoe.com/blog/tag/customers/ | Customers |
http://www.adrianswinscoe.com/blog/tag/customer-service/ | Customer service |
http://www.adrianswinscoe.com/blog/tag/customer-surveys/ | Customer surveys |
http://www.adrianswinscoe.com/blog/tag/emotional-intelligence/ | Emotional Intelligence |
http://www.adrianswinscoe.com/blog/tag/employee-engagement/ | Employee Engagement |
http://www.adrianswinscoe.com/blog/tag/entrepreneurs/ | Entrepreneurs |
http://www.adrianswinscoe.com/blog/tag/goals/ | Goals |
http://www.adrianswinscoe.com/blog/tag/ideas/ | Ideas |
http://www.adrianswinscoe.com/blog/tag/innovation/ | Innovation |
http://www.adrianswinscoe.com/blog/tag/innovation-and-creativity/ | innovation and creativity |
http://www.adrianswinscoe.com/blog/tag/interview/ | interview |
http://www.adrianswinscoe.com/blog/tag/leadership/ | Leadership |
http://www.adrianswinscoe.com/blog/tag/marketing/ | Marketing |
http://www.adrianswinscoe.com/blog/tag/marketing-plan/ | Marketing plan |
http://www.adrianswinscoe.com/blog/tag/motivation/ | Motivation |
http://www.adrianswinscoe.com/blog/tag/net-promoter-score/ | Net Promoter Score |
http://www.adrianswinscoe.com/blog/tag/new-customers/ | New customers |
http://www.adrianswinscoe.com/blog/tag/planning/ | Planning |
http://www.adrianswinscoe.com/blog/tag/productivity/ | Productivity |
http://www.adrianswinscoe.com/blog/tag/referrals/ | referrals |
http://www.adrianswinscoe.com/blog/tag/relationships/ | relationships |
http://www.adrianswinscoe.com/blog/tag/sales/ | Sales |
http://www.adrianswinscoe.com/blog/tag/small-business/ | Small business |
http://www.adrianswinscoe.com/blog/tag/social-media/ | Social Media |
http://www.adrianswinscoe.com/blog/tag/team-development/ | Team development |
http://www.adrianswinscoe.com/blog/tag/time-management/ | Time Management |
http://www.adrianswinscoe.com/blog/tag/training/ | Training |
http://www.adrianswinscoe.com/blog/tag/twitter/ | |
http://www.adrianswinscoe.com/blog/tag/vision/ | Vision |
http://www.adrianswinscoe.com/blog/tag/word-of-mouth/ | word of mouth |
http://www.adrianswinscoe.com/blog/tag/word-of-mouth-marketing/ | word of mouth marketing |
http://www.adrianswinscoe.com/blog/ | Adrian Swinscoe |
http://www.adrianswinscoe.com/blog/feed/rss/ | RSS |
external links
address | anchor text |
---|---|
http://www.flickr.com/photos/48600091327@N01/347350544/ | Pinkberry locked their doors because their registers were broken. But we (the hungry crowd outside) convinced them to let us in so we could pay with exact change. Yum! |
http://creativecommons.org/licenses/by-nc/2.0/ | Creative Commons License |
http://www.photodropper.com/photos/ | photo |
http://www.flickr.com/photos/48600091327@N01/347350544/ | @superamit |
http://wearelikeminds.com/ | Likeminds |
http://twitter.com/#!/drewellis | @drewellis |
http://twitter.com/#!/andrewgerrard | @andrewgerrard |
http://twitter.com/#!/latt3girl | @latt3girl |
http://twitter.com/#!/malcolm12boxes | @Malcolm12boxes |
http://twitter.com/#!/tonihopponen | @tonihopponen |
http://twitter.com/#!/djvassallo | @DJVassallo |
http://twitter.com/#!/markshaw | @markshaw |
http://en.wikipedia.org/wiki/Dutch_courage | Dutch Courage |
http://www.facebook.com/sharer.php?u=http%3A%2F%2Fwww.adrianswinscoe.com%2Fblog%2Fdo-you-network-to-your-strengths%2F&t=Do+you+network+to+your+strengths%3F | |
http://www.linkedin.com/shareArticle?mini=true&url=http%3A%2F%2Fwww.adrianswinscoe.com%2Fblog%2Fdo-you-network-to-your-strengths%2F&title=Do+you+network+to+your+strengths%3F&&summary=+photo+credit%3A+%40superamit%0D%0AI+was+at+a+recent+Likeminds+networking+event+in+London+where+we+were+talking+in+a+group+about+what+networking+is%2C+what+it+means+and+different+approaches+to+it.%0D%0A%0D%0AWho+was+there%0D%0A%0D%0ADrew+from+Likeminds+%40drewellis%0D%0AAndrew+Gerard+from+Likeminds+%40andrewgerrard%0D%0AHeli+from+Likeminds+%40latt3girl%0D%0AMalc | |
http://twitter.com/home/?status=Do+you+network+to+your+strengths%3F+-+http%3A%2F%2Fbit.ly%2Fnhi40q via+%40adrianswinscoe | |
http://twitter.com/home?status=Currently reading: Do you network to your strengths? http://www.adrianswinscoe.com/blog/do-you-network-to-your-strengths/ | |
http://www.facebook.com/share.php?u=http://www.adrianswinscoe.com/blog/do-you-network-to-your-strengths/&t=Do you network to your strengths? | |
http://del.icio.us/post?v=4;url=http://www.adrianswinscoe.com/blog/do-you-network-to-your-strengths/ | Delicious |
http://digg.com/submit?url=http://www.adrianswinscoe.com/blog/do-you-network-to-your-strengths/ | Digg |
http://www.reddit.com/submit?url=http://www.adrianswinscoe.com/blog/do-you-network-to-your-strengths/&title=Do you network to your strengths? | |
http://www.flickr.com/photos/99706198@N00/5282253264/ | Trip to France Day #3 - Manchester, England - 10, Dec - 03.jpg |
http://creativecommons.org/licenses/by-nc-sa/2.0/ | Creative Commons License |
http://www.photodropper.com/photos/ | photo |
http://www.flickr.com/photos/99706198@N00/5282253264/ | sebastien.barre |
http://www.facebook.com/sharer.php?u=http%3A%2F%2Fwww.adrianswinscoe.com%2Fblog%2Fbritish-airways-and-using-suppliers-to-deliver-your-customer-experience%2F&t=British+Airways+and+using+suppliers+to+deliver+your+customer+experience | |
http://www.linkedin.com/shareArticle?mini=true&url=http%3A%2F%2Fwww.adrianswinscoe.com%2Fblog%2Fbritish-airways-and-using-suppliers-to-deliver-your-customer-experience%2F&title=British+Airways+and+using+suppliers+to+deliver+your+customer+experience&&summary=+photo+credit%3A+sebastien.barre%0D%0AAs+some+of+you+may+have+noticed+%28or+not%29+I+was+away+on+holiday+last+week+and+we+flew+back+into+the+UK+on+Sunday+night.%0D%0A%0D%0AWhat+makes+this+interesting+from+this+blog%27s+perspective+is+what+happened+after+we+landed.+After+disembarking%2C+getting+through+passport+control+was+easy.+Then%2C+we+hea | |
http://twitter.com/home/?status=British+Airways+and+using+suppliers+to+deliver+your+customer+experience+-+http%3A%2F%2Fbit.ly%2Fr6UWgF via+%40adrianswinscoe | |
http://twitter.com/home?status=Currently reading: British Airways and using suppliers to deliver your customer experience http://www.adrianswinscoe.com/blog/british-airways-and-using-suppliers-to-deliver-your-customer-experience/ | |
http://www.facebook.com/share.php?u=http://www.adrianswinscoe.com/blog/british-airways-and-using-suppliers-to-deliver-your-customer-experience/&t=British Airways and using suppliers to deliver your customer experience | |
http://del.icio.us/post?v=4;url=http://www.adrianswinscoe.com/blog/british-airways-and-using-suppliers-to-deliver-your-customer-experience/ | Delicious |
http://digg.com/submit?url=http://www.adrianswinscoe.com/blog/british-airways-and-using-suppliers-to-deliver-your-customer-experience/ | Digg |
http://www.reddit.com/submit?url=http://www.adrianswinscoe.com/blog/british-airways-and-using-suppliers-to-deliver-your-customer-experience/&title=British Airways and using suppliers to deliver your customer experience | |
http://www.flickr.com/photos/35468147690@N01/2378450690/ | Chris Hoy |
http://creativecommons.org/licenses/by-nc-nd/2.0/ | Creative Commons License |
http://www.photodropper.com/photos/ | photo |
http://www.flickr.com/photos/35468147690@N01/2378450690/ | Tompy |
http://thecustomerblog.co.uk/ | The Customer Blog |
http://thecustomerblog.co.uk/2011/09/27/why-do-only-a-handful-of-companies-excel-at-cultivating-customer-loyalty/ | Why do only a handful of companies excel at cultivating customer loyalty? |
http://news.bbc.co.uk/sport1/hi/cycling/15053936.stm | interview on the BBC |
http://www.facebook.com/sharer.php?u=http%3A%2F%2Fwww.adrianswinscoe.com%2Fblog%2Flessons-from-the-gb-cycling-team-for-all-in-customer-experience%2F&t=Lessons+from+the+GB+cycling+team+for+all+in+customer+experience%3F | |
http://www.linkedin.com/shareArticle?mini=true&url=http%3A%2F%2Fwww.adrianswinscoe.com%2Fblog%2Flessons-from-the-gb-cycling-team-for-all-in-customer-experience%2F&title=Lessons+from+the+GB+cycling+team+for+all+in+customer+experience%3F&&summary=+photo+credit%3A+Tompy%0D%0AMaz+Iqbal+over+at+The+Customer+Blog+has+started+to+question+the+use+of+the+label+%27customer+experience%27+in+a+recent+post%3A+Why+do+only+a+handful+of+companies+excel+at+cultivating+customer+loyalty%3F+I+agree.+It%27s+a+badge+that+gets+thrown+around+way+too+much.%0D%0A%0D%0AHere%27s+some+comments+on+the+GB+cycling+t | |
http://twitter.com/home/?status=Lessons+from+the+GB+cycling+team+for+all+in+customer+experience%3F+-+http%3A%2F%2Fbit.ly%2FqLDOHJ via+%40adrianswinscoe | |
http://twitter.com/home?status=Currently reading: Lessons from the GB cycling team for all in customer experience? http://www.adrianswinscoe.com/blog/lessons-from-the-gb-cycling-team-for-all-in-customer-experience/ | |
http://www.facebook.com/share.php?u=http://www.adrianswinscoe.com/blog/lessons-from-the-gb-cycling-team-for-all-in-customer-experience/&t=Lessons from the GB cycling team for all in customer experience? | |
http://del.icio.us/post?v=4;url=http://www.adrianswinscoe.com/blog/lessons-from-the-gb-cycling-team-for-all-in-customer-experience/ | Delicious |
http://digg.com/submit?url=http://www.adrianswinscoe.com/blog/lessons-from-the-gb-cycling-team-for-all-in-customer-experience/ | Digg |
http://www.reddit.com/submit?url=http://www.adrianswinscoe.com/blog/lessons-from-the-gb-cycling-team-for-all-in-customer-experience/&title=Lessons from the GB cycling team for all in customer experience? | |
http://www.flickr.com/photos/34123770@N05/3202396970/ | Spotlight Beam |
http://creativecommons.org/licenses/by-nc/2.0/ | Creative Commons License |
http://www.photodropper.com/photos/ | photo |
http://www.flickr.com/photos/34123770@N05/3202396970/ | Visualogist |
http://www.instituteofcustomerservice.com/2167/About-NationalCustomerServiceWeek.html | Institute of Customer Service |
http://www.flickr.com/photos/22746515@N02/5148043273/ | Granada: Alhambra |
http://creativecommons.org/licenses/by/2.0/ | Creative Commons License |
http://www.photodropper.com/photos/ | photo |
http://www.flickr.com/photos/22746515@N02/5148043273/ | Bert Kaufmann |
http://www.facebook.com/sharer.php?u=http%3A%2F%2Fwww.adrianswinscoe.com%2Fblog%2Fthrowing-a-spotlight-on-customer-service%2F&t=Throwing+a+spotlight+on+customer+service | |
http://www.linkedin.com/shareArticle?mini=true&url=http%3A%2F%2Fwww.adrianswinscoe.com%2Fblog%2Fthrowing-a-spotlight-on-customer-service%2F&title=Throwing+a+spotlight+on+customer+service&&summary=+photo+credit%3A+Visualogist%0D%0AIf+you+haven%27t+heard%2C+it%27s+National+Customer+Service+Week+%28NCSW%29+2011+this+week.%0D%0A%0D%0AAccording+to+the+Institute+of+Customer+Service+it+is+%0D%0A%0D%0A%0D%0A%22a+week+long+opportunity+to+raise+awareness+of+customer+service+and+the+vital+role+it+plays+in+successful+business+practice+and+the+growth+of+the+UK+ | |
http://twitter.com/home/?status=Throwing+a+spotlight+on+customer+service+-+http%3A%2F%2Fbit.ly%2FqDJkNm via+%40adrianswinscoe | |
http://twitter.com/home?status=Currently reading: Throwing a spotlight on customer service http://www.adrianswinscoe.com/blog/throwing-a-spotlight-on-customer-service/ | |
http://www.facebook.com/share.php?u=http://www.adrianswinscoe.com/blog/throwing-a-spotlight-on-customer-service/&t=Throwing a spotlight on customer service | |
http://del.icio.us/post?v=4;url=http://www.adrianswinscoe.com/blog/throwing-a-spotlight-on-customer-service/ | Delicious |
http://digg.com/submit?url=http://www.adrianswinscoe.com/blog/throwing-a-spotlight-on-customer-service/ | Digg |
http://www.reddit.com/submit?url=http://www.adrianswinscoe.com/blog/throwing-a-spotlight-on-customer-service/&title=Throwing a spotlight on customer service | |
http://feeds.feedburner.com/IdeasForBusinessGrowth | Subscribe via RSS |
http://feedburner.google.com/fb/a/mailverify?uri=IdeasForBusinessGrowth | Subscribe via Email |
http://twitter.com/adrianswinscoe | Subscribe via Twitter |
http://www.mailchimp.com/affiliates/?aid=ac1b7148c05765530550ca9c7&afl=1 | MailChimp |
http://changethis.com/manifesto/download/78.04.RareManifesto | |
http://changethis.com/manifesto/show/78.04.RareManifesto | RARE Manifesto by Adrian Swinscoe on ChangeThis.com |
http://www.bestcustomerconnection.com/ | Best Customer Connection |
http://www.cultivatingyourcustomers.com/ | Cultivating Your Customers |
http://www.metcheck.com/V40/UK/HOME/ | Metcheck |
http://www.squidoo.com/ideasforbusinessgrowth | My Squidoo Growth Lens |
http://sethgodin.typepad.com/ | Seth Godin's blog |
http://thesmallbusinessalliance.org/ | Small Business Alliance |
http://www.ted.com/ | TED |
http://www.bbc.co.uk/ | The BBC |
http://www.economist.com/ | The Economist |
http://www.sme-blog.com/ | The Small Business Blog |
http://www.ukclimbing.com/index.html | UK Climbing |
http://www.wordpress.org | WordPress |
http://www.speckygeek.com/undedicated-minimal-wordpress-theme/ | Undedicated |
http://uk.linkedin.com/in/adrianswinscoe | Connect with me |
http://twitter.com/#!/adrianswinscoe | Tweet with me |
http://www.w3-edge.com/wordpress-plugins/ | WordPress Plugins |